The property itself was very spacious. The cleaning left much to be desired: our socks were black after walking around for a few hours, a few beds were missing top sheets, there were no extra garbage bags, etc.
The maintenance was a joke. The heater was not working when we arrived. It was cold, but we bundled up. The real issue is when water started dripping from the LIGHT FIXTURE in the downstairs master. We called the after hours maintenance line 4 times between 10pm and midnight, left voicemails, until I finally got ahold of someone who told us it would have to wait until morning.
We found some tools in the cabinet and disassembled the return air vent, dislocated a 3lb block of ice, and proceeded to use our bath towels to sponge up the liquid and squeeze it into a bucket (at least a gallon’s worth) so that water wouldn’t drip from the light anymore. The maintenance people came after 9 the next morning to unclog the drain line and replace our towels. I had to fight the property management company the next day for a refund of the first night, but thankfully they did reimburse me.
The upstairs king bed was broken, and terribly uncomfortable. The one window upstairs in the “bunk room” (basically a closet separated by a curtain) is sealed with duct tape. All of the cooking ware is scratched up Teflon, the knives need to be replaced, etc.
I have stayed at many vacation rental homes, at many price points, but this one was by far the worst value for the money. Save your money and time and book elsewhere.