This hotel is not new but very clean. I can see cleaning staff waork well.
But I have two complain.
1. All single room has no bathtub.
On this app, we have choices the room has bathtub or only shower then I had requested to them bathtub. But when I had checked in, the staff had told me all single room has not bathtub.
2. The beer in the minibar was strange.
I had open the bottle, and sipped, "Whats this !?" It was not beer, tasted very strange.
Then I took it to the front staff in soon and I explained about it. He had poured to the glass.
It was not beer. Looks like cloudy water and something white block had be floated. It was so gross !!!
I felt so bad because I don't know what I had drank. Very uncomfortable.
But he didn't apologise anything !
I had ask him to change to new one but he didn't want it at first. He wanted change for two beer. I claimed and ask him change the beer to new without extra fee.
Finally he said Okay.
After I handed a new bottle, I had asked him open it and pouring to glass in front of us to checking.
He loughed and said "I know those beer stored here are 100% no problem".
Thek I felt he suspect me about the strange beer.
I am very offended. Two times.
At first, I made drank something strange in the beer bottle in minibar.
Secondary, the staff I told about it suspect me about it and his attitude is very far from apologies.