Apartment was clean and large. Beds were comfortable. Location was great.
Jennifer
2025 年 3 月に 3 泊滞在
10/10 (非常に良い)
Tan、Fremont
家族旅行
2025 年 1 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
My family traveled to Japan and Osaka was the first stop. We came to Japan this time was 2nd time but we have never been in Osaka. Since there were six of us, it was difficult to find an apartment that could accommodate all people. This hotel has no staffs at front lobby, all communications are via email and messages, and that was not a problem at all. The hotel’s owner was very fast and easy to be reached. Apartment Hotel 11 Namba Motomach is very close to many restaurants and shopping places. It is walkable to Dotonbori and shopping district. We were surprised that our room was very spacious and clean. The kids loved staying here and we will definitely come back again when we travel to Japan and Osaka.
Tan
10/10 (非常に良い)
jongheon
2024 年 12 月 30 日
良かった点 : 清潔度、客室の快適度
jongheon
2024 年 12 月に 3 泊滞在
8/10 (良い)
Pui Wah
2024 年 12 月 20 日
良かった点 : 清潔度
New building, everything is fairly new and clean
My comments after 1 week stay:
1. Room price is not hostel, should provide better quality slippers and dental set for both adult and kids
2. Should have stool at bathroom sink for kids and stool in shower room
3. Needs kitchen towel
4. Should provide new kitchen sponge upon new customer for hygiene purposes
5. Kitchen needs knife and scissors
6. Provide Shoe horn
7. Provide plastic hangers instead of wood
8. Add body lotion to amenity pack
9. Electric lock would be more convenient
10. Long stay offer should have more room cleaning service
11. Should explicitly mention no room cleaning during stay at hotel description - deliberately missing an important fact
12. Since no cleaning and reception, should provide clear instructions where to get items/throw trash/means of contact with hotel
13. English manual instructions for multiple different remote controls would be helpful to foreigners