Checking in we got rooms in the towers and had to carry our luggages for a 10 to 15 mins walk with a tired, crancky child. Would have been nice if there was a cart of some sort to bring the luggaged and some help getting to our room. My daughter had an injury to her foot and I requested a room change. Must say staff was very understanding and helpful in arranging a room change. Would also suggest better explanation of room location upon check in. It took us close to 30 minutes from the time we got our room keys to finding and getting into our room on initial check in because the girl who checked us in did not bother to explain. All these issues made a bumpy start to our vacation. After settling in the new room I must say things got getter with no complaints.
Dayse
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Jesus
家族旅行
2024 年 6 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Me gustó todo de la propiedad
Jesus
2024 年 6 月に 4 泊滞在
10/10 (非常に良い)
Jaclyn
家族旅行
2024 年 6 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kids love staying at Cabana Bay! Tons of amenities and the hour early entrance to Volcano Bay is an amazing perk!
Jaclyn
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Meribeth
家族旅行
2024 年 6 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was clean and beautiful so well maintained. We went in May and it was only about 1/3 full. We did have neighbors but it is so well sound proofed we never even heard them. They made it so easy with everything on site. We parked our car and just rode the buses. Loved how many lifeguards they had on duty made us feel extra safe with all the water options!!