Looking at the home by pictures it is beautiful, spacious and luxurious even! When you walk in, totally different experience!!!
The day we checked in the AC unit for downstairs stopped working. We had to place several calls to the property management group to get them out. And then it went down hill from there. We had horrible ants in the house, they attacked one person in the house where they had bites all over their feet, they were in beds and all over clothes. We called management about the ants 10 times and never received a call back. We had to go that evening and buy bug spray to even get relief. It was not until 2 days later did they call back to come out and spray.
We had a broken couch, a chair broke when someone sat in it, scratches on almost every wall.
The house says it is equipped for 23 people, we had 6 spoons, 8 forks, and 8 coffee mugs. Not enough basics. We didn’t have enough towels at check in! They have 4 pool towels, so bring your own.