The staff were very courteous and quite accommodating. The building itself has some structural issues as the room door was difficult to open and close due to a sagging floor. The dresser drawers kept opening due to the tilt in the floor.
The guests in the room next to us kept their music loud late into the night. I called the front desk and was told it would be taken care of. The music softened for about an hour but cranked back up again. I'm not sure what time it stopped. Overall, we enjoyed our stay.
Jimmie
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
Chuck
2025 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is fantastic. Is in a great area with a Walmart right next-door if you need anything. There are restaurants right across the parking lot. Works out well.
Chuck
2025 年 2 月に 1 泊滞在
4/10 (不満)
LaQuan
2025 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
LaQuan
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
Jennifer
家族旅行
2025 年 2 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Informed me in a monotone voice and little sympathy that they overbooked and could not room me. That was one hour before check-in!!!!!
Jennifer
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
Panayiotis
カップルで旅行
2025 年 2 月 3 日
気になった点 : スタッフとサービス
When I go to the hotel they didn't allow to check in because of a discrepancy of the costs. I was willing to pay the difference but they couldn't do it. I had to call you and you refund the money to me and I paid them the whole amount. Later I found that was going on with everyone who had reservations with third parties. You can call me if you guys want
Panayiotis
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Mark
2025 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and the staff was great, hot breakfast was a nice touch
Mark
2025 年 1 月に 3 泊滞在
10/10 (非常に良い)
Vincenza
家族旅行
2025 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service, convenient to restaurants, and you felt safe.
Vincenza
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Fernando
2025 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fernando
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Lashell
2025 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love
Lashell
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Raven
出張
2025 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel Staff and Management went above and beyond to assist me in a crisis situation i was going thru and i am truly grateful!
Raven
2025 年 1 月に 2 泊滞在
4/10 (不満)
Kendra
家族旅行
2025 年 1 月 5 日
良かった点 : 清潔度、施設のコンディションと設備
No extra towels and pool was ice cold
Kendra
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Thomas
小さなお子様連れの家族旅行
2024 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a blast in the indoor pool & the breakfast was spot on!! We will be back!
Thomas
2024 年 12 月に 1 泊滞在
6/10 (普通)
Maria
2024 年 12 月 20 日
Maria
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
William、Hopkinton
2024 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and easy to get to
William
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Lilianna
2024 年 12 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay for a night. The common areas looked clean and inviting although we were unable to use them for such a short stay. The young lady that helped us check in and out was so incredibly studious, kind, and helpful. We are traveling for 30 hrs on the road and it means a lot when the staff is very nice and attentive yet give you your privacy and help your needs. Would definitely stay again if in the area
Lilianna
2024 年 12 月に 1 泊滞在
6/10 (普通)
Ro
家族旅行
2024 年 12 月 4 日
良かった点 : 設備とサービス
It was ok. The coffee maching was out of order.
Ro
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Anthony
2024 年 11 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
So great
Anthony
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
dierdre、Olive Branch
カップルで旅行
2024 年 11 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect at this location for my 3 day stay, except the waffle machine was not working or the juice machine.
dierdre
2024 年 11 月に 3 泊滞在
10/10 (非常に良い)
Anthony
2024 年 11 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was good
Anthony
2024 年 11 月に 2 泊滞在
4/10 (不満)
Todd Kenelm、Rocklin
出張, カップルで旅行
2024 年 11 月 22 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I've been traveling a lot for business this year and this is the worst place I've stayed. The hotel is fairly new, looks fine from the outside, the location is okay and the area is safe. But it is kind of sad, the place is quickly falling into disrepair. There are water leaks from the ceiling into the first floor hallway and fitness center that the property doesn't seem to be to bothered to fix. Pieces of the ceiling fell onto the fitness equipment that over the course of three days no one attempted to clean up. All the staff managed to do for the hallway leak above the ice machine was to put a wet floor sign out. There was never an attempt to mop it up. This caused a musty odor that was present in the hallway and our room. The coffee maker in the lobby never seemed to work and when the staff was asked or informed about it, they would just shrug. They once put out a bag of hot chocolate by the machine that sat there opened and partially spilled for an entire day. The breakfast options were very limited. I guess the usual clientel has low standards and accepts this. Most troubling was the level of malaise shown by they staff. I found the night clerk sleeping while sitting upright on the sofa. We needed to check out at 5:30am to catch an early morning flight and had to wake up the clerk to check out. She did not seem to be pleased. It's her job!
Todd Kenelm
2024 年 11 月に 3 泊滞在
4/10 (不満)
Diana
2024 年 11 月 19 日
気になった点 : 清潔度、施設のコンディションと設備
We spent five nights in this property. It was one of the loudest hotels we’ve ever stayed in with lots of hall noise and noise from other rooms. Although they had brewed coffee, they had a coffee machine that worked one out of five days that we were there. It was not functioning because it needed to be cleaned, and apparently nobody could clean it. There was not juice for breakfast because they were waiting on an order for three of the five days that we stayed there. Our room was never cleaned. In all fairness, we had our do not disturb sign up for one day and for a couple hours one morning. We got clean towels on the third day and our trash emptied on the third day. There was a hole in our sheets that was never addressed. The bathroom was not cleaned the entire time we were there. Our carpet was tacky and I would not walk barefoot on it. At this price point, we had higher expectations. We also relied on the reviews of this property to make a decision about where to stay. Those reviews seem a little inflated at this point. Some of these problems I can see occurring for a one or two nights stay, but for a five nights stay it was ridiculous. We also had a need to use the business center and print some materials. We picked a hotel that had business centers available so we would have access to this kind of equipment. None of the hotel staff knew how to use the printer and there were no directions and no visible way to print from our computer to their printer. Disappointing.