Didnt get the chance to stay…booked it they took payment then said they were closed and i still havent had money back
Steven
2024 年 11 月に 1 泊滞在
4/10 (不満)
Luke
2024 年 4 月 12 日
Luke
2024 年 4 月に 1 泊滞在
8/10 (良い)
Daniel
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Daniel
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2024 年 3 月 30 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible, dirty, cigarette smoke, NOT recommended
Booked 3 night stay, arrived to a property that looks to be in disrepair. Rubbish in the garden and overgrown.
Opened the door to the accommodation and was immediately floored by the overpowering smell of cigarette smoke.
10mins of being inside the property my clothes stank of cigarettes.
The property details clearly show ‘smoke free’
Whilst looking around I noticed what appears to be human ‘snot’ wiped up the wall under the TV.
I refused to stay, let the owner know, who apologised and immediately offered a full refund.
I left the property and was forced to book alternative accommodation.
I contacted hotels.com to arrange a refund, they repeatedly tried to contact the owner of the property over two days with no answer.
In turn they couldn’t offer me any refund. Due to no contact.
I feel let down by the property owner and both hotels.com
No attempt has been made to make things right with a financial reimbursement. No effort has been made what so ever.
I spent all week trying to sort this out and the only message I received from the owner was ‘it’s hotels.com that need to sort it out’
Without a doubt the whole process has been a shambles and I feel robbed.
宿泊されたお客様
2024 年 3 月に 3 泊滞在
4/10 (不満)
Daisy
2024 年 3 月 25 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Not so pleasant
I don't like that the address stated as "47" no one lives there. It is indeed an outhouse inside which has no indication. I rang the door bell of the next door neighbor, of couse she was not happy.
Could not lock the door. The room was cold with only a tiny radiator. Cookware were old and worn.
Daisy
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Aman
2023 年 11 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great place and great service for something so last minute
Aman
2023 年 11 月に 1 泊滞在
2/10 (非常に不満)
Roger
2023 年 11 月 20 日
Roger
2023 年 11 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2023 年 11 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 11 月に 1 泊滞在
4/10 (不満)
Richard
出張
2023 年 8 月 10 日
気になった点 : スタッフとサービス、施設のコンディションと設備
A shame, it could be good.
This property has great potential, it needs some input and investment in getting it to a suitable level though. It has an 'unfinished' air about it, there are numerous examples of this internally. The rear garden is scruffy and overgrown whereas it could be a lovely little haven to spend the evening hours.
Richard
2023 年 8 月に 2 泊滞在
10/10 (非常に良い)
Paula
カップルで旅行
2023 年 7 月 23 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Didn't see any staff but don't really matter and had no milk but brilliant