Its a pretty relaxed environment and the staff were awesome!
Balarajan
2024 年 5 月に 2 泊滞在
6/10 (普通)
Kamani、London
カップルで旅行
2024 年 3 月 22 日
Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!!
Kamani
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Susan
カップルで旅行
2024 年 3 月 1 日
気になった点 : 清潔度、施設のコンディションと設備
mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer
Susan
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Anendra
家族旅行
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation!
Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night.
The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art).
The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs!
Anendra
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Vera
カップルで旅行
2024 年 2 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I mist a haidryer
Vera
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
HARIHAR
グループ旅行
2024 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place.
HARIHAR
2024 年 2 月に 1 泊滞在
6/10 (普通)
Raj
2024 年 1 月 8 日
良かった点 : スタッフとサービス
Average stay, rooms basic facilities, basic.
Staff were helpful though.
Raj
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Ravitha
家族旅行
2023 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, clean n confy rooms
Ravitha
2023 年 12 月に 1 泊滞在
8/10 (良い)
Shashi
家族旅行
2023 年 11 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Value for money
Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget
Shashi
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Shanee
家族旅行
2023 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room.