ニルギリ ヒルズのコテージ

「Very cozy property.」

「It’s an excellent new hotel and well maintained property. Courteous staff and immaculate house keeping. Food at Buffet breakfast and dinner is quite extensive and tasty. I wish the property were renting scooters to go to city and sight seeing. Auto or cab is the only mode of transportation. Majority of the residents have their own car. I also recommend the management to start working on activity for hotel guests with corresponding transportation.」

「Good food, friendly staff. B-wing of the hotel is very old. You have to change elevators and walk long corridors to access this side. 」

「We enjoyed our stay at this historic hotel. We were upgraded to a suite which was nice. The breakfast and restaurant were good and staff were keen to help. If I had a criticism it is that service can at times be slow despite there being lots of staff around. 」

「Very serene and beautiful property. Very modern. Excellent service. One of a kind property nestled in the middle of tea estates. Loved their hot infinite pool room. 」

「When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.」

「There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great. 」

「Gateway is an older Taj property that reeks of old world charm. The cottages and gardens are expertly laid out and the service is attentive. My room was well appointed but old. Overall an excellent option in the Coonoor area.」