Our group came down with COVID but the owner refused to let us reschedule or transfer booking to someone else so we tried to make the best of it.
Unfortunately upon arrival there was an unknown male at the property moving things in & out so we had to drive around waiting for him to leave. Messaged the owner asking who it was but he responded several hours later saying he didn’t know, which didn’t make us feel very safe…
Once in the home, we noticed everything is pretty worn down. Dining table is bubbling & peeling, couch has rip, blinds broken, water damaged ceilings, dirty walls, trash & weeds on the back patio etc.
The worst part was how dirty the property was. Though there is an expensive cleaning fee…it does not appear it was used to clean before our arrival. The showers & tubs had multiple hairs of various lengths, spiders, & the shower mat was filthy. The pillow cases & linens were dirty so even though I had Covid, I couldn’t rest upon arrival. I had to strip all four beds & wash all linens. When I did, it revealed disgusting pillows! Stains of various colors with bodily fluids that looked like had accumulated for years. It was very unfortunate.
I reached out to the owner both through the messaging & texts with photos & never received a reply! The next day after 10 am I did receive a call from the property manager who was kind enough to drop off new pillows for us. However, because we had Covid he didn’t want to be exposed which is understandable. This meant that I again had to strip all the beds myself & put all the dirty pillows in a trash bag outside for him, (not a fun thing when you paid to stay on vacation & are sick. It takes a lot of energy when you have COVID) The filthy pillows stayed on the back patio our entire visit.
After the property manager dropped off the pillows he asked that I send him pictures of the house being dirty so I sent a ton showing everything I mentioned in this review & he never responded back to me.
And yes, the previous reviews about the loud upstairs neighbors & never ending traffic passing by making it hard to sleep is true.
In addition there were strangers out front smoking by our front door throughout our stay and a group of young men who made their way in our back patio uninvited which scared my children.
The side door to the garage also is not secure. It doesn’t lock so anyone has access to it. I would not rent from here again.