They cancelling room which should have been with 4 beds and said it was cancelled by Hotels.com told us we had to pay again until I called hotels.com they then said if my tickets is still valid then they will give us a room with 3 beds, bare in mind I already paid for a 4 bed. I had no choice but to take it we needed somewhere to sleep. We were given Room 1 the room was the smallest room I e ever seen box room squeezing in a bunk bed and a single and a chair no space for us to get ready to go out. The bedsheets smelt like sweat the pillow case had bogies on it, the light switch was outside the room and the water was cold no hot water. When I went to or tried to sleep I could not because the floors boards around the Hostel were so load and I could hear what people were say doing even using the toilet I could hear. My door could not close from the inside because the lock was broken, so I could not sleep as everytime I heard footsteps I thought it was someone coming to my unlocked room to take our stuff. I had the worst birthday night out I could not settle. I had to drive 2 hours back home the next day on No sleep. Luckily I was not feeling tired, I was still raging.