We checked in and first off the room smelled like cigarette smoke, the bed was all wrinkled I don’t think it had been changed and there was a cigarette butt on bathroom floor. Went to desk and told the young man and he gave us another room which was clean and great. Very nice man. Other than that it was great and close to the airport.
Betty
2024 年 11 月に 1 泊滞在
4/10 (不満)
Debbie
2024 年 11 月 18 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Door was beaten up in the batnroom. As a single woman placed on ground floor. Hairs in bedsheets, had to request bed remade. Bathroom floors sticky. Will not stay again
Debbie
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Allicyn
2024 年 11 月 17 日
良かった点 : 施設のコンディションと設備
Amazing
Allicyn
2024 年 10 月に 1 泊滞在
4/10 (不満)
Holly、Carson City
2024 年 11 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our keys kept getting deactivated, causing sever trips to the front desk. Laundry washer stained my light clothes with black spots. We saw staff in facility laundry having a sexual encounter. Then they gave a guest our room with a key so we had an unexpected room invasion.
Holly
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Charles、Houston
2024 年 11 月 16 日
Charles
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Eileen
2024 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very pleasant stay. Front desk was courteous and helpful. Airport shuttle was a nice amenity. Breakfast was extensive for its choices. Would definitely stay here again.
Eileen
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Terri
2024 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Terri
2024 年 11 月に 1 泊滞在
2/10 (非常に不満)
Rogsilenia、Chicago
家族旅行
2024 年 11 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is close to the airport and offers shuttle service, but I DON'T RECOMMEND IT. I booked 2 rooms for one night. One of the rooms was extremely hot because the air conditioning didn't work and the smell in the room was horrible. The second room the sheets and towels were dirty. During the night the toilet began to overflow for no reason. When I spoke to the customer services, She told me that there were no more rooms available. The next day when I was checking out I explained to another customer service my nightmare and he informed me that there were rooms available and he didn’t understand why she didn't change us. My vacation started like a horror movie.
Rogsilenia
2024 年 11 月に 1 泊滞在
6/10 (普通)
Nicole
2024 年 11 月 8 日
気になった点 : 清潔度、スタッフとサービス
The lemon water in the lobby was absolutely amazing.
Nicole
2024 年 11 月に 1 泊滞在
6/10 (普通)
Darren
出張, カップルで旅行
2024 年 11 月 5 日
Simply picked this place because it was near the airport and I was arriving late. Slept through breakfast because they only do it to 9 a.m., so no clue if it’s good or not. Room was decent enough. The outside property was industrial and rather awful. No convenient businesses nearby.
Darren
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
David、Lafayette
出張, 家族旅行
2024 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast sausage and coffee was pretty bad but otherwise everything was good
David
2024 年 11 月に 1 泊滞在
2/10 (非常に不満)
Thomas
家族旅行
2024 年 10 月 31 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
First - Cost: We paid over $800 for 2 nights, far away from downtown (where there was a concert which we were not attending).
Second - Check-In: When we checked-in, they gave us a room that was not prepped. We were a party of 4 and there was no bedding or pillows for the pullout bed. Also, additional towels and shampoo were also needed.
Third - Staff/Service: Front desk staff could not immediately provide the bedding/pillows needed for the pullout bed once they were informed of the problem.
Fourth - Dirty: This property was not clean, and both housekeeping and maintenance staff were not on top of things. Towels were not clean and very worn. The facility needed some updates and basic maintenance.
Fifth - Bad Breakfast: The breakfast offering was sub-standard and lacked options. Some food was old/stale and not edible.
Thomas
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Joseph、Gulfport
グループ旅行
2024 年 10 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and close to the airport. Not bad for the price.
Joseph
2024 年 10 月に 1 泊滞在
8/10 (良い)
Louis
2024 年 10 月 30 日
Louis
2024 年 10 月に 1 泊滞在
8/10 (良い)
brian
出張
2024 年 10 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient to the airport car rental. Very clean and fine if you are in the area. Industrial neighborhood and most dining is a couple miles closer into town. Serves its purpose well nonetheless.
brian
2024 年 10 月に 1 泊滞在
2/10 (非常に不満)
Judith
カップルで旅行
2024 年 10 月 29 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
They seem severely understaffed. The front desk clerk Is also the shuttle driver so we had people waiting 30 minutes Just to check in because they were dropping someone else at the airport. we had 1 singular towel in our room. The hotel could’ve been cleaner the floors were sticky. There was a lot of repairs that weren’t done well. Our shower wall had a second hole where they either removed the curtain pole or placed it wrong. The wallpaper in the high way was literally ripped off the wall. The only good thing was the gentleman that helped us check in.