Wintergreen, as a destination, was excellent. The home was well laid out for our family- 2 couples, 2 singles. All in all, we enjoyed our stay and had a wonderful family
time together.
HOWEVER! The home is in desperate need of DEEP cleaning - inside as well as outside! In one of the bedrooms the bed linens had not been changed and had disgusting stains on the sheets as well as the bed cover!!
Maintenance of of home is poor - even dangerous. Much of the outside decking boards were covered with peeling paint and/or rotten planks. The grill was so filthy as to be unusable. During a rainstorm Saturday night, a window in the primary bedroom leaked so badly a suitcase was filled with water before it was noticed. In the same bedroom, the shower door fell off the rollers while being used - luckily without injuring the person using it.
The most egregious failing, though, was that the home was without communication of any type!! No cell phone coverage (zero bars!), we were unable to connect to wifi service! No TV- the manager told us " there is no TV service to this property"! There is apparently steaming TV, but w/o wifi or cell service, guess what? No tv. Lastly, there is a land line phone. When you pick up the receiver, you get a dial tone, but quickly get a recording explaining that there is no service to this property! Dangerous, when you think about it all!
I can add to this review, but I think my point is made.
This property is a black eye for the owner but, maybe worst of all, for VRBO!!