2/10 (非常に不満)
Benjamin
カップルで旅行
2024 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Was hit with several charges that were not mentioned.. $40 a day for parking... $55 for resort fee per day. I booked a room in the Beach house before the Hurricane and called 3 separate times to check to make sure all was still good the reservation and was told all three times that there was no impact to the Beach house .. I arrived to find out that was not true and my room was now at the tower and on the 11th floor and only one elevator working . Each trip to the elevator was a min wait of 15 mins... The staff was very nice but the property wants to charge and present itself as a 5 star hotel and is barely a 3 star... My King room was nothing more than average ... My wife and I were very disappointed in our stay... I reserved a Premium King and Got a Regular King Room
Benjamin
2024 年 11 月に 3 泊滞在