6/10 (普通)
Iesah
家族旅行
2025 年 2 月 18 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
First I want to say that Tyreek (i hope thats how you spell his name) was phenonrmal! He checked me in after I was overbooked at another hotel in the area. He was so kind and professional. He could tell I was having a bad night and responded perfectly. I have been coaching people on customer service for over 15 years and this young man has it down perfectly! The hotel seemed well maintained and organized. We were there in February, my 7 year old daughter loved the indoor pool. Parking was convenient in a garage on the property for $10 per day. The walk to the garage was odd. There was no real walkway from the lobby to the garage. Often it felt unsafe walking with my child and our belongings. It was odd because everything else was so well designed. I booked the Ocean View room. But the view seemed more like city view with a little ocean far off. And there was a disgusting stain on one of the beds. We ended up just sharing the second bed in the room. I was too tired to ask for another room after an ordeal at another property that night. Other than that the room was pretty clean. The headboard of the bed seemed worn. It had scratch marks on it. But other than those things everyone was nice and accomodating. We felt safe. The beach was like a 5 minute drive away. And the property was close to lots of food and entertainment options. I would definitely stay again.
Iesah
2025 年 2 月に 2 泊滞在