Red flag started within thirty seconds of check in. The front desk could not find my reservation, that was a 15 minute process. I was then asked to provide IDs of myself and my sister. Well she is 20 and this is not allowed. Anyone under 21 needs to have a parent present. Mind you, it certainly does NOT state this anywhere in this property listing. It was just my sister and I who drove 13 hours from Michigan. I attempted to contact the VRBO property manager whom I made my reservation with. Absolutely could not get in contact with him. Within 45 minutes we were able to settle that we could stay, but for one night only (again, no assistance from the VRBO property holder). So it was an hour to check in, after we drove the 13 hours, the front desk was RUDE. The room itself was fine, musty smelling. EXCEPT there was NO hot water, luke warm at best. Time to go explore the grounds: the lazy river, pool, and hot tub were all out of commission. I booked this property specifically for their amenities. Great, more wasted more. Access to the beach was not existent, the gates were locked so we had to go back around the building to access. Oh, and the surrounding area is sketchy in off-season. Homeless people all over who literally yell at you and walk towards you.