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Reviews of Hotel Daniel

3 out of 5
Hotel Daniel
Sonnenstraße 5, Munich, BY

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 749 reviews" "
Rating 8 - Good. 323 out of 749 reviews" "
Rating 6 - Okay. 172 out of 749 reviews" "
Rating 4 - Poor. 67 out of 749 reviews" "
Rating 2 - Terrible. 34 out of 749 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Spencer

Traveled with partner
Liked: Cleanliness
This property is a true three star budget hotel. Friendly enough staff and convenient location. Room was very small, shower went hot and cold randomly, noisy at night/throughout day and no A/C. With that being said, we are doing Europe on a budget and the location was extremely convenient (8 min walk to main square). Would recommend for short stay.
Stayed 3 nights in May 2024
Response from Mekhmonov on May 16, 2024
Dear Spencer,Thanks a lot for you review.You have booked a standard double room, which is slightly smaller and therefore more affordable. We also have Business double rooms and Comfort double rooms, which are larger and have air conditioning...We look forward to your next stay.Best regards,Your Team Hotel Daniel

6/10 Okay

ELIZABETH

Liked: Staff & service
Hotel is situated near Karlsplatz in centre of city. Location means you can easily walk to a lot of places and is also close to transport. Check-in is from 2 p.m. Staff we encountered were all pleasant.
Stayed 1 night in May 2024
Response from Mekhmonov on May 13, 2024
Dear Elizabeth,Thank you so much for your positive review.We look forward to your next stay at our hotel.Best regards,Your team Hotel Daniel

10/10 Excellent

Nastaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not expect to stay in a luxary hotel. It is a very simple hotel with great location. During 4 days stay in Munich, I walked everywhere and the metro, train station is one minute walk. The central train station is also 10 minute walk. They serve breakfast for 15 Euro. Great location for first time visitors
Stayed 5 nights in May 2024
Response from Mekhmonov on May 9, 2024
Dear Nastaran,Thank you very much for your review.We are always happy to have you back at our hotel.Best regards,Your team hotel Daniel

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Great location. Nice clean room with a huge window. Shower room on the small side. I would stay again
Stayed 2 nights in Apr 2024
Response from Mekhmonov on May 8, 2024
Dear Andrew,Thank you so much for your positive review.We are always happy to have you againBest regards,Your team Hotel Daniel

2/10 Terrible

Binita

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They let me book the hotel after 11pm and when I got there the main gate was locked and no one answered the door . We had no access to the room . The worst experience ever .
Stayed 1 night in Apr 2024
Response from Mekhmonov on May 2, 2024
Dear Binita,thanks for your message.Please let me explain the situation.Our system automatically closes rooms for sale every day at 22:00 because our reception working until 23:00, however your booking arrived at 23:10 which is not an error on our part! We understand that you were stressed that day because of this situation, (repeat) where we had no influence, however, unfortunately we cannot understand that you write us a negative review without staying at the hotel...Nevertheless, we wish you all the best and look forward to you booking directly with us next time!Thank you for your understanding and best regards,

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service
Quaint city centre hotel very close to Karlsplatz and Marianplatz - with U-bahn staircase literally outside. Hotel is basic but has what is needed. Bathroom was recently refurbished. The room could do with a small kettle/tea things. Breakfast quite healthy with professional staff.
Stayed 2 nights in Apr 2024
Response from Mekhmonov on Apr 24, 2024
Dear Richard,thanks a lot for your review.We are happy to see you again.Best regards,

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to walk to tours, dining and shopping.
Stayed 4 nights in Apr 2024
Response from Mekhmonov on Apr 22, 2024
Dear Therese,Thank you so much for your review.We hope, you enjoyed your stay.We look forward to your next visit!Best regards

4/10 Poor

Cheryl

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. The bed was hard I saw a big roach in the room. The hot water was good. You pay what you get. Next time I will stay somewhere else.
Stayed 9 nights in Mar 2024
Response from Mekhmonov on Mar 26, 2024
Dear Cheryl,Thank you for your message and your feedback. We are very sad to hear that you were dissatisfied with us. Customer satisfaction is our top priority, which is why we take your message seriously. We immediately sent our housekeeper t to check the room. After checking your room, he have found neither cockroaches nor insects...And please allow me to inform you that our mattresses in the hotel are conform to the standard.We are very sorry that you did not enjoy your stay with us. However, we hope to welcome you again in the future. Best regards,Hotel Daniel

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Bad breakfast other that sound out
Stayed 3 nights in Feb 2024
Response from Mekhmonov on Feb 26, 2024
Dear Daniel,thank you for your review.We are very sorry that you did not enjoy the breakfast, although we offer the best price with fresh products for the breakfast buffet.We look forward to your next stay with us.Best regards,Hotel Daniel

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mekhmonov on Feb 22, 2024
Dear Richard,thanks a lot for your positive review.We are so excited to your next stay with us.Best regards,

10/10 Excellent

Allen, San Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel provides excellent value with an ideal location just steps from the Munich Hauptbahnhof and the Old Town. The room was on the small side but it was spotlessly clean and faced an interior courtyard of sorts which kept the street noise down considerably. The room also featured a window that could actually be opened for fresh air which I prefer at night. The young men who staffed the front desk could not have been more helpful. They spoke excellent English and helped me locate a nearby urgent care center after I suffered a bicycle crash and broke some bones. Not an ideal end to a vacation but the help was greatly needed and much appreciated. So book the Hotel Daniel, you can’t go wrong.
Stayed 1 night in Feb 2024
Response from Mekhmonov on Feb 10, 2024
Dear Allen,Thank you so much for your positive review.We are very sad that you broke your bones, we hope you will get well soon :). We look forward to your next stay with us.With best wishes from Munich,

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2024
Response from Mekhmonov on Jan 27, 2024
Dear Jonathan,thanks a lot for your positive review.We are always very happy to see you again.Best regards

4/10 Poor

Mami

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Mekhmonov on Jan 7, 2024
Dear Mami,Thank you for taking the time to rate us.It would be very helpful if you could write in your review exactly what you did not like.Best regards,Hotel Daniel

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, close to Marionplatz, Central Station, and S-Bahn
Stayed 2 nights in Dec 2023
Response from Mekhmonov on Jan 7, 2024
Dear Timothy,Thank you for giving us a positive review.We look forward to your next stay at our hotel.Best regards,Hotel Daniel

8/10 Good

Annika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently situated
Hotel Daniel is excellently situated by the main Christmas Market street and walking distance to lots of bars, restaurants and cafes. Hotel room and corridors were clean. The bathroom was a little small but adequate for us. The dining room was clean and pleasantly decorated and the service was excellent and friendly. We enjoyed our three day trip.
Stayed 3 nights in Dec 2023
Response from Mekhmonov on Dec 20, 2023
Dear Annika,thank you for your positive review.We are so excited to have you back with us.Best regards,Hotel Daniel

10/10 Excellent

Sarah, Gambrills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place could not be better located. It is at the top of a Karlsplatz(Staachus) escalator so you arrive from the HBF or airport with having to go outside. The staff is very helpful with very goid English. Rooms are very clean and modern and the shower was slmost too powerful. Great base to cover Munich and Bavaria by train. Supermarket next door and at the bottom of the Staachus escalator.
Stayed 5 nights in Dec 2023
Response from Mekhmonov on Dec 20, 2023
Dear Sarah,thank you for your positive review.We are so excited to have you back with us.Best regards,Hotel Daniel

10/10 Excellent

Pascale

Traveled with partner
Liked: Amenities
Great location a few blocks from Mariamplatz and Karlplatz station.
Stayed 5 nights in Dec 2023
Response from Mekhmonov on Dec 20, 2023
Dear Pascale,thank you for your positive review.We are so excited to have you back with us.Best regards,Hotel Daniel

10/10 Excellent

Jacqui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super spacious and comfortable and being in the back of the building was quiet. The staff were amazing from helping with late check in, lifting bags and providing helpful advice and organising a taxi. We were there during the Munich snow storm and the staff went out if tgeyrvway to help us. Thank you.
Stayed 2 nights in Dec 2023
Response from Mekhmonov on Dec 7, 2023
Dear Jacqui,Thank you for your positive review.We hope that you had a very pleasant stay with us.We look forward to your next stay.Best regards,

8/10 Good

Elissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was in good condition, but I was next to the sliding door from the balcony and it was kind of noisy when people where coming in. Also the walls are not well insulated so make sure you bring earplugs with you. Overall, the room was quite clean and comfortable.
Stayed 1 night in Dec 2023
Response from Mekhmonov on Dec 7, 2023
Dear Elissa,Thank you for your positive review.The hotel is located in the middle of the city, so I would say that it goes without saying that it is a bit noisy.Please let us know by your next booking that you would like to have a quiet room. We will do our best to fulfill your request.Best regards,

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station. Lots of life around but room was quiet. No.complaints apart from housekeeping knocking on my door at 09.15. Good hotel.
Stayed 1 night in Nov 2023
Response from Mekhmonov on Nov 28, 2023
Dear John,Thank you for your positive review.We look forward to your next stay with us.Best regards,Hotel Daniel

10/10 Excellent

Sarah, Gambrills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. I was exhausted from my flights when I checked in and the reception man spoke perfect English so I didn’t have to deploy my sub par German. The escalator from Karlsplatz (Staachus) underground metro complex takes you feet from the their front door. Super convenient in this neighborhood, which is a bit rough around the edges Shower did not leak a drop onto the floor and was nice and hot. Unusual in my budget hotel experience.
Stayed 1 night in Nov 2023
Response from Mekhmonov on Nov 28, 2023
Dear Sarah,thank you for your positive review.We look forward to your next stay with us.Best regards,Hotel Daniel

10/10 Excellent

ANTONIO, PETRELLA TIFERNINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well centered hotel. My room was a single but kinda big. Big bathroom with shower. Very clean.
Stayed 2 nights in Nov 2023
Response from Mekhmonov on Nov 22, 2023
Dear Antonio,thanks a lot for your positive review.We look forward to your next stay with us.Best regards,Hotel Daniel

4/10 Poor

Stephen

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Mekhmonov on Nov 21, 2023
Dear Stephen,thank you for your review.Regarding your review, we assume that you did not have a pleasant stay with us. Could you please tell us what exactly you did not like so much so that we can improve in the future?.Best regards,Hotel Daniel

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Mekhmonov on Nov 13, 2023
Lieber Chistian,vielen Dank, dass Sie Zeit genommen haben, um uns zu bewerten.Wir freuen uns auf Ihren nächsten Anreisen.Liebe GrüßeHotel Daniel

8/10 Good

David, Charlotte

Stayed 5 nights in Oct 2023
Response from Mekhmonov on Oct 27, 2023
Dear Guest,thank you very much for giving us good rating.We are glad to see you on your next stay with us!Best regardsHotel Daniel

4/10 Poor

Cameron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mekhmonov on Oct 16, 2023
Dear guest,thank you very much for your good review.We look forward to seeing you again in the future.Kind regardsHotel Daniel

8/10 Good

mark

Traveled with family
Liked: Property conditions & facilities, room comfort
Good location, good for the price. No english tv
Stayed 1 night in Oct 2023
Response from Mekhmonov on Oct 16, 2023
Dear guest,thank you very much for your good review.We look forward to seeing you again on your next arrival.Best regardsHotel Daniel

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walkable to shopping, restaurants, attractions. Property was clean, staff friendly. Room was basic. Wish there was an in room coffee maker. Traditional breakfast for charge. Would stay there again!
Stayed 4 nights in Sep 2023
Response from Mekhmonov on Oct 16, 2023
Dear guest,thank you very much for your good review.We look forward to seeing you again on your next arrival.Best regardsHotel Daniel

4/10 Poor

Lisa, Chicago

Traveled with partner
Disliked: Amenities, property conditions & facilities
Really expensive for what we got - could be due to Oktoberfest but ridiculous given lack of amenities and NO AC. Toilet didn’t flush right either. Really disappointed overall - will not stay here again
Stayed 2 nights in Sep 2023
Response from Mekhmonov on Oct 3, 2023
Hello Lisa, I am really disheartened that you had a bad experience in our hotel. I have spoken with reception on this matter and was notified that there was no complaint mentioned during your stay. We would have gladly accommodated any concerns you may have had at the time. We hope you may reconsider and visit us again. best regards,Hotel Managment

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mekhmonov on Oct 27, 2023
Dear Mary,thank you very much for giving us good rating.We are glad to see you on your next stay with us!Best regardsHotel Daniel

10/10 Excellent

nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, great location
Very clean and comfortable. Gentleman working the front desk was very helpful. Great location, easy to walk to shopping and restaurants.
Stayed 3 nights in Sep 2023
Response from Mekhmonov on Oct 27, 2023
Dear Nancy,thank you very much for giving us good rating.We are glad to see you on your next stay with us!Best regardsHotel Daniel

8/10 Good

Moises a

Traveled with family
Liked: Amenities
It’s a 3 start hotel. You get for what you pay. Location the best
Stayed 1 night in Sep 2023

6/10 Okay

Laurie

Traveled with family
Liked: Cleanliness, staff & service
Adequate. Older facility. Small rooms. No A.C. Or fans. Outside dining on sidewalk outside our room with laughing and loud chatter until am and lots of road noise. Staff friendly but not proficient in English
Stayed 3 nights in Sep 2023

8/10 Good

ULRIKE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2023

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Good location, clean basic hotel
Great location, a bit noisy at night but as it’s the city centre to be expected m. No air conditioning soo open windows which didn’t help the noise. Hotel a bit tired looking but clean.
Stayed 3 nights in Aug 2023

8/10 Good

Rafal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice service. great service, clean rooms. Unfortunately, one of them had no windows. Overall I recommend. Rafał
Stayed 1 night in Aug 2023

6/10 Okay

Matt

Traveled with partner
Disliked: Amenities
Room was clean and great location. Staff was great. Very minimal and really noisy at night. Stayed 2 nights and used ear plugs but the noise level was unbelievable. Not sure if it was noisy employees in the hallways unaware or if it was outside or both. Because of this, I wouldn’t stay there again because the noise all night was pure torture.
Stayed 2 nights in Aug 2023

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities
Helpful staff, convenient location
Stayed 1 night in Aug 2023

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay in a good location.
Stayed 1 night in Aug 2023

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was large & in good condition for its age. A bit noisy at night.
Stayed 5 nights in Jul 2023

8/10 Good

Jia Hui, Cambridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is large with great amenities for the price I paid. Highly recommend. Rooms facing the front can be quite noisy since there is a bar next door with tables out on the sidewalk.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central location, building and rooms a bit dated but price reflects this.
Stayed 1 night in Jul 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Super if it had A/C
Great place and great location, just a bit too warm.
Stayed 2 nights in Jul 2023

8/10 Good

Ana

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Gaston

Traveled with family
They claim to have AC. If they do, is not in the room.
Stayed 2 nights in Jul 2023

10/10 Excellent

Katja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable, and great location.
Stayed 3 nights in Jul 2023

10/10 Excellent

Arild

Stayed 1 night in Jul 2023

2/10 Terrible

Alan

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay there!
Don’t, under any circumstances, stay at the Hotel Daniel. We were booked to stay for four nights but only stayed there for two nights before finding a different hotel. There was an odd smell about the hotel, we were woken by the sounds of breakfast being prepared and the lack of air conditioning made it difficult to sleep. The worst thing about the hotel was the sound of the nightclub next door. The sounds through the walls, and the vibrations shaking the beds, made it impossible to get to sleep. When we enquired at reception about moving rooms, we were told that the nightclub would be heard throughout the whole hotel. I have never stayed in such a terrible hotel before. My advice to any would-be guests is to keep well away!
Stayed 4 nights in Jul 2023

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable hotel in the city center. ideal transport interchange. great staff.
Stayed 1 night in Jun 2023

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very central location; easy transportation to where ever you wanted to go. Staff were very helpful.
Stayed 5 nights in Jun 2023