Staff was rude and unorganized. Would not let us check in early even though we are members. Could not check in on time either because rooms had not been cleaned at 4 in the afternoon. Terrible service. Hotel was dirty and under construction. Worst HI I’ve ever stayed at.
Ryan
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Deborah
グループ旅行
2024 年 9 月 16 日
気になった点 : 設備とサービス
Everything about this property was sub-standard. It was very dirty in the halls as well as the room. There were not enough towels and wash cloths for our party of 3. The furniture was dated and uncomfortable. There was no hot breakfast and the selection of cold foods was unappetizing. We left early to try to find a place to get breakfast. I always stay at Holiday Inn while traveling and this property, by far, was the worst. The staff was very nice but that's the only thing good that I can say about my stay there. The fact that they were doing renovations should have been told to me when I was booking my stay. If it had been, I would have stayed somewhere else.
Deborah
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Jonathan
2024 年 8 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place
Jonathan
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Kyle
カップルで旅行
2024 年 7 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was under renovations on most of the rooms on our floor and we were the first room in the hallway with occupants and considering the amount of workers and the area of work being worked in it was so quiet and clean! The workers were respectful and kept conversations down and didn’t have music playing. The room was extremely clean, as were the common areas. The staff at the front desk were very inviting when we checked in.
Kyle
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
PATRICK
2024 年 7 月 26 日
PATRICK
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Chris
2024 年 7 月 11 日
Chris
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Kevin
2024 年 6 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kevin
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Tamara
2024 年 6 月 9 日
Tamara
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Pauleen
カップルで旅行
2024 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a very nice hotel. I’ve stayed here several times. The only reason I didn’t give it 5 stars is that it is under major renovation, but that didn’t really impact our stay.
Pauleen
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Jessica
家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved staying at this hotel. Our room was one of the newly renovated rooms. So very clean and the extras in the room were so nice. We had a fridge, microwave, full size ironing board, and I loved the dove products in the bathroom. The breakfast at the hotel was seriously the best I’ve had from a hotel. The pancake machine was a big hit with my kiddos. Every single staff member was friendly and accommodating
Jessica
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Elaine
家族旅行
2024 年 5 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
The facility is under renovations, but they have done the best possible to work around the situation. The staff is very kind and attentive.
Elaine
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Cathy
家族旅行
2024 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would absolutely stay here again if ever in the area. This was a clean, pleasant hotel. Staff very friendly and accommodating. Great place.
Cathy
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
katherine
家族旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was great. I wish I knew the fitness room was under construction
katherine
2024 年 4 月に 3 泊滞在
6/10 (普通)
Michael
2024 年 3 月 24 日
気になった点 : 清潔度、施設のコンディションと設備
Michael
2024 年 3 月に 1 泊滞在
8/10 (良い)
Carol
2024 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Great option if you are in the area for a short stay. Hotel is doing some upgrades so some areas were not as spiffy as others. Mattress was a little uncomfortable, but I am picky. All else was good and a nice breakfast. Staff were beyond friendly and very professional. Highly recommend.
Carol
2024 年 3 月に 1 泊滞在
8/10 (良い)
Julie
2024 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス
Julie
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Asia
小さなお子様連れの家族旅行
2024 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean. Very comfortable. I stay here every time I’m in town to visit!
Asia
2023 年 12 月に 1 泊滞在
8/10 (良い)
Lesley
2024 年 2 月 8 日
Lesley
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Lee
2024 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lee
2024 年 1 月に 2 泊滞在
4/10 (不満)
Elizabeth
出張
2024 年 1 月 21 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I checked in and got to my room and the TV was broken. The nice young lady behind the desk was helpful, she tried to fix the issue. When she couldn’t, she helped me move my belongings to another room. So the customer service was great.
The hotel needs to hire maintenance and room cleanliness was an issue.,.
Elizabeth
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Sarah Ann Rutland
家族旅行
2024 年 1 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good spot in Monticello!
Everything was just fine as always for a Holiday Inn Express.