There is no AC in the room. The room stays in 81 degrees in month of August in Miami. We notified the front desk and they sent the technician. The technician came, took out the batteries of the thermostat, put them back and close the lid. That’s all he did, not even replacing new batteries, he said, just wait for 5 minutes and it will cool down. It did not obviously, the room stays over 80 degrees for our entire 4-day trip. It’s miserable. They said the hotel is central AC, it’s old and it’s hard to cool down each individual rooms.
The towels are three sets for our three people in the room. Since we take multiple showers due to beach and staying in the room without AC, we requested two more bath towels. I am surprised to hear the front desk said there is only one towel per person per day limit.
Half of the outlets in the room are not working, we have to take turns to charge our devices. Electrician was sent trying to repair but they still don’t work.
The hotel has no pool, no courtyard, basically no amenities but still charges resort fee. The only reason we stayed there is because it’s close to the beach, we booked late and most of other hotels sold out rooms with two beds.
Stay away from this hotel, we will never come back to this hotel ever again!