6/10 (普通)
Lesley
カップルで旅行
2024 年 11 月 20 日
気になった点 : スタッフとサービス、設備とサービス
The rooms are decent, comfortable beds, the windows and bathroom reveal how old this hotel is - as do the hallways. The lobby has been nicely renovated but this is an OLD and worn hotel. And that would be ok if staff were friendly which they are not, or the amenities were decent - which they are not. I get it we stayed in “off season” but the room was no bargain and the service was nonexistent. The front desk staff seemed genuinely put out by having to do their job - as did the valets outside and the concierge. The only exception was a female concierge we met on the first day. We loved Miami Beach but were very unimpressed with our stay at this hotel.
Lesley
2024 年 11 月に 2 泊滞在