6/10 (普通)
Sandra H.
2024 年 9 月 23 日
Needs some improvement
The location in Menaggio was very convenient and the view was outstanding. It was also great to have a driveway that could easily fit two cars. However, there were a few items that could have greatly improved my family's stay.
- Extra towels (including hand towels in the kitchen). For a group of 9 staying 1 week, it is a little inconvenient having to use the same towel all week.
- I asked for the pool technician to come by and heat the pool, however, to my understanding no one came. The host advised that they may not be able to heat because September was too hot? It was 12-20 degrees for the majority of our stay. Would have been great to actually be able to enjoy the pool
- zero spices in the kitchen, not even salt and olive oil
- the kettle in the kitchen was filled with mold
- Full-sized bottles of shampoo, conditioner and body wash would have been welcome. My family bought some at the nearby grocery store because the little sample sized packets of shampoo were hardly sufficient
- Wifi did not work for the first 12 or so hours and a technician needed to arrive to resolve the issue
A car rental is definitely recommended in this area as it is difficult to get taxis and the roads do not have sidewalks and are very narrow and winding. Beautiful view walking down but also very dangerous.
All in all, my family made do, however for this price point, a few improvements can go a long way to making this a stellar experience for guests.
Sandra H.
2024 年 9 月に 7 泊滞在