メルボルン国際空港の家族向けホテル

「1. It wasn't the hotel's fault, but the airport facilities were under construction, so I had trouble finding a route to walk to the hotel right in front of the airport. In the end, a staff member came to pick me up, so I was saved. 2. The bathtub drain was clogged, so when I removed the plug, water overflowed from the drain and almost leaked into the room. 3. The hotel staff were friendly and helpful, which was great. The female staff in particular were very helpful.」

「Called them from the free telephone at T1 and they came to pick us up at the shuttle bus area near T2. Booked the early morning shuttle bus to the airport when we checked in. They gave us a wake up call, and which was very helpful. The room was clean and comfortable. The only problem was little ants. My kid had a cup of hot chocolate the night before and a swarm of ants gathered around the cup next morning...We've never had such experience before... Over all, we are happy to choose Ciloms. 」

「トラムもすぐ、スーパーやファストフードも近くにあり便利。スタッフも丁寧、フレンドリーで良い。ただ他の方も投稿があるように、床カーペットがよごれていた。タオルを床に落としたら、髪の毛やゴミがついた。他の部分は綺麗」

「空港の近くですし、送ってもくれて親切でした。」