The hotel was fine. The room was nice (though there was mold in the shower). The phone also didn’t work so I was not able to call down for room service. When I checked in, front desk staff didn’t speak English, but there was a bellhop who was able to speak. He was super helpful.
Puja
2025 年 5 月に 1 泊滞在
2/10
Hvac/ac system so loud that could not sleep through the night. Shower will not drain bc apparently they put a cover on it so it does not smell bc there is no ptrap on the drain system pipes. Totally inconvenient location very far from all shops and masjid al-nabwi. Very outdated facility. Terrible service. Front desk told me to call back bc no one was available at reception first time I called. Very very expensive. I paid too much and feel totally ripped off. Could have gotten a much much better hotel closer to haram and much nicer. Totally dissapointed with expedia’s rwcommendation of this hotel and will think twice before booking with expedia.
Samra
2025 年 4 月に 2 泊滞在
10/10
Had a great time here
Noorukh
2025 年 3 月に 2 泊滞在
10/10
We
Abdiaziz
2025 年 3 月に 2 泊滞在
10/10
Good customer service
Seada
2025 年 3 月に 3 泊滞在
6/10
We stayed with kids for three days. This hotel is a bit away from Haram. Shuttle has a schedule unlike other hotels frequently pick/drop. Staff is cooperative. Sahoor was good and served the purpose. Room are quite and bit warm, so if you r traveling in summer, plz make sure the AC is working. Within same or less amount u may find better alternatives near haram at walking distance.
Raghib
2025 年 3 月に 2 泊滞在
10/10
Excellent service
Tanvir Ahmed
2025 年 2 月に 2 泊滞在
8/10
Loved the family suite we received. Very nice and spacious. It was quite expensive and we were disappointed when there was an incident in which they did not allow us to take some breakfast to our room for our children despite how much we paid.
宿泊されたお客様
2025 年 2 月に 4 泊滞在
10/10
Sokhna
2025 年 2 月に 5 泊滞在
10/10
This place was so comfortable everyone whom worked here was really really kind and helpful. I loved the customer service rooms was very clean and big I had a 3 bed in a room .. very very nice . They have breakfast buffet which changed daily of breakfast selections and also There’s a McDonald’s across a street that I saw which was nice . They have a shuttle that goes to prophets mosque like every 30 min or so.
Great place to stay !
Sahar
2025 年 2 月に 4 泊滞在
10/10
the room was very spacious and clean, cleaning was to a high standard
staff were always available to help
shuttle bus was very convenient and always on time
breakfast had good options but could have had more variety
Mohamed Khalid
2025 年 2 月に 3 泊滞在
10/10
Had a very good stay at this hotel. Loved the breakfast buffet. Shuttle service to masjid nabwi was very convenient.
Syed
2025 年 2 月に 2 泊滞在
2/10
Hani
2025 年 1 月に 3 泊滞在
2/10
Manan
10/10
Great experience
Asadullah
2025 年 1 月に 3 泊滞在
10/10
Nice staff and clean property
Ndeye
2025 年 1 月に 3 泊滞在
10/10
Excellent place with clean facilities and friendly staff.
Osama
2025 年 1 月に 3 泊滞在
10/10
Had a great time at Season Star, the staff was amazing and friendly. The amenities were great such as the breakfast. Our room was clean. Only suggestion would be to increase the frequency of the shuttle, due to construction it takes longer to get to/from the masjid and it would be helpful if the shuttle ran more often
Arhama
2025 年 1 月に 5 泊滞在
10/10
Everything was amazing at Season Star hotel. The warm welcome from Mr Aly Youssef and all the team was exceptional. They offered a lot of help whenever asked for. The room is quite spacious for a solo traveler. The breakfast was a great quality open buffet with a variety of different dishes. The shuttle bus follows an accurate schedule for going and coming back from Haram. Overall, my stay was excellent and I would love to come back here again for my next visit to Madinah.