Nice place but inflexible. Everything is done be self check in. No staff at the reception to assist us, not even at 9am where there is suppose to have a someone at the reception.
Anyway I overbooked another night accidentally with Expedia, but I only needed 1 night.
I contacted 3 weeks before the stay and Expedia told me is not up to them to make amend, told me to check with Prideau. WhatsApp them and Prideau staff Sandy/Julia responded with "Sorry to hear, unfortunately your notification of changing your booking is too late. Expedia should advise you of this. Please let me know if you decide to stay.
Sandy"
Both side pushing responsibility to other party. So I'm being unfairly charged for 2 nights for a night stay. Never stay at such place again because of such poor service.
manson, tuanhong
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Shane
2024 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top location and lovely room
Amazing room in a great location. Had everything you need for a short stay. We stayed in room 5 and unfortunately the bathroom sink leaked all over the sides soaking our toiletries, the shower lets water out onto the floor and the kitchen sink plug doesn’t hold water so it was a little challenge doing the dishes. Nothing drastically bad but room just needed a little TLC for the price paid. Would happily stay again
Shane
2024 年 11 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2024 年 11 月 1 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Mixed bag
A mixed bag - nice room with good facilities and close to restaurants and services, great bed but our room was noisy as close to the road. Check in complex as the front desk closed before we could check in. Alrigth for a pit stop but bring your airplugs if in the rooms by the road.
宿泊されたお客様
2024 年 10 月に 1 泊滞在
8/10 (良い)
Vanessa
カップルで旅行
2024 年 8 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
A staff member was quite rude as we needed clean sheets. Staff member made comments such as, “do not let this happen again.” “what are you thinking, no matter where you go you will not get a service like that from any accommodation.” “You’ve been here one night, no one is going to do that for you after one night at any accommodation.” I’ve stayed in previous accommodation where we’ve accidentally spilt something or needed extra this or that and they have been so understanding and accommodating. Key word ACCOMMODATING to US as GUESTS in THEIR SERVICE. I apologised for spilling something and needing fresh sheets but the way we were spoken to was not nice. My partner and I felt like an inconvenience asking them for a service, like we had to walk on egg shells in our room and was spoken to in a way like I was getting a lecture from my parent. This made my partner and I very uncomfortable. Overall, the accommodation itself was lovely and well kept but the customer service from this staff member was not necessary.
Vanessa
2024 年 8 月に 2 泊滞在
10/10 (非常に良い)
Pei De, Victor
カップルで旅行
2024 年 6 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed a lovely stay at the property. It's conveniently located in town such that there are plenty of dining options and easy access to shops and supermarkets nearby. Property itself was comfortable with available plates and glasses for one's use.
Pei De, Victor
2024 年 6 月に 3 泊滞在
10/10 (非常に良い)
John
家族旅行
2024 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
John
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Bronwyn
家族旅行
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good size and comfortable bread. Liked being able to cook own breakfast. TV quality was poor in pixels and Wi Fi Router was not optimal. Netflix dropped out frequently.
Bronwyn
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Karen
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Karen
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Rahul
2024 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome
Rahul
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Adam
2024 年 1 月 10 日
Adam
2024 年 1 月に 3 泊滞在
10/10 (非常に良い)
David
2023 年 12 月 5 日
David
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Niklas
家族旅行
2023 年 11 月 6 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Niklas
2023 年 11 月に 1 泊滞在
2/10 (非常に不満)
Paul
カップルで旅行
2023 年 10 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
The room was old and dirty. The room needs a major update and cleaned thoroughly. Dead flies on windowsills and curtains that haven't been washed for a long time.
Paul
2023 年 10 月に 1 泊滞在
10/10 (非常に良い)
Tim、Fisher
家族旅行
2023 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
American lady at reception was awesome. Welcoming, informative, accommodating and helpful. Went the extra mile. The apartment was also excellent and very well appointed. Quite luxurious. More than we were expecting.
Tim
8/10 (良い)
SAN
家族旅行
2023 年 9 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
工作人員很友善, 客房很舒服。
又有免費停車位在門口, 對於行李較多的旅客很方便。
SAN
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
Tracey
2023 年 8 月 20 日
Tracey
2023 年 8 月に 1 泊滞在
8/10 (良い)
Max
カップルで旅行
2023 年 6 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is a non people contact motel.Room and facilities were very good. Location was excellent.
Only issue was parking for room 1 is very tight and if room 2 is occupied and you will need to use the car park.
Max
2023 年 6 月に 2 泊滞在
8/10 (良い)
Chris Allen
カップルで旅行
2023 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great spot to stay in Margaret river
Chris Allen
2023 年 6 月に 1 泊滞在
10/10 (非常に良い)
Debbie
出張
2023 年 4 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved that it is in the centre of the town. They have remembered all the small details that make it comfortable. Highly recommend.
Debbie
2023 年 4 月に 1 泊滞在
8/10 (良い)
Barbara
出張, 家族旅行
2023 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Barbara Melbourne
At the time of booking we did not realise that rhere was no pool. The room had a spa bath which we never use but a pool is essential especially for holidays.
Barbara
2023 年 2 月に 5 泊滞在
10/10 (非常に良い)
helen
グループ旅行
2023 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel was in the centre of Margaret river ideal for walking to shops and restaurants supermarket just lovely would recommend to anyone visiting Margaret river
helen
2023 年 2 月に 5 泊滞在
8/10 (良い)
Jeannette
2023 年 1 月 26 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Lovely accommodation, problem with the WiFi, but eventually sorted
Jeannette
2023 年 1 月に 2 泊滞在
10/10 (非常に良い)
Justine
家族旅行
2023 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Receptionist and staff were lovely, the whole property is spacious, clean and flexible when it comes to checking in. Definitely will be back.