The check in process was so easy, and the property owner was great. With that said, when myself and my family arrived to the property, it was very clear that it had not been cleaned properly, and it hadn’t been cleaned properly for quite some time. There was food in the cushions of the dining chairs, dust and food crumbs under the couches and tables, stains on the sheets and quilts in all the bedrooms, along with what appeared to be black dog hair on the sheets. There were dirty towels hanging on the door in one of the bathrooms. Outside but the pool, there was beer cans and cups lodged in the pool skimmer, food and stains on the bench by the outdoor table, and many of the chairs were broken and cracked. The kayaks were filthy and needed to be rinsed before we could use them, and the bikes were all locked together with the neighbors (so it was unclear which bikes we were able to use and we had to ask the neighbors for the code for the lock)
With all that said, we did enjoy our stay here (how could you not, being in the Florida keys!) but it was very disappointing to pay so much money for a house that was just not clean. The owner explained that she works with a company who manages the property and she would be speaking with them, but I can’t imagine how we are the only people to complain. Myself and my family aren’t complainers, we are very easy going and easy to please but this house was just not taken care of properly at all, and I hope the owner did in fact speak with the cleaning company and get it taken care of.
Also, if you don’t like sleeping with a quilt, I suggest bringing a blanket along. The quilts aren’t very cozy or warm and that’s all that is available to sleep with aside from a top sheet.