The property itself was beautiful, with an amazing view of Lake Chelan. The pictures gave an accurate representation of what the property had to offer. However, our stay was flawed for a few reasons.
1. Property Manager showed up without a mask - in the midst of the Covid-19 Pandemic, we rented a Vacation Rental primarily to minimize interactions with those outside our immediate family. We would've thought anyone operating a business in the current climate would bias towards the safety of their customers and clients. So we thought that it was strange that the property manager would show up at the property without wearing a mask.
2. Those with dog allergies beware - Our daughter has been tested and has allergic reactions when in contact with dogs/dog dander (coughing + red itchy eyes). When booking the property, we were under the impression that that this wouldn't be an issue at this property given one of the "House Rules" was no pets. However, through this incident, it was revealed to us that the rule only applies to guests. The owner brings their dog to stay at the property. We felt very little sympathy for us during this situation, and unfortunately, we ended up having to thoroughly vacuum the carpeted area in the master (oddly picking up a significant amount of dust in the process when the house was just cleaned).
3. Service Technicians showed up before checkout time - We made a last minute decision to invite our family members to the vacation rental, without checking the max occupancy. Unfortunately, we exceeded the max occupancy of 8 by 3 children (all 5 and under). We spoke to the owner and agreed to pay double the cleaning fee. By paying the significant increase, we expected that the remaining stay would be smooth. Unfortunately, during the morning of the check-out, several service technicians showed up (none with masks) 1-2 hours before our scheduled check-out to start doing the work to turnaround the house for the next guests (ex: pool cleaning). When we compare this to a stay at a hotel, we would not expect anyone to come into our room until we've checked out (out of respect for our privacy until we were expected to be out of the room). So again, we found this to be odd and asked the technicians to return when we've checked out.
All in all, a breathtaking property, but a few issues during the stay that made it not as comfortable as we would've liked.
