6/10 (普通)
Steve、Aliso Viejo
ペット同伴の旅行, カップルで旅行, グループ旅行
2025 年 3 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Overall the hotel was fine. Check-in was easy. Room seemed to be updated but the building is just old, so the walls are thin and floors are loud. We could hear all the other guests walking and talking through the walls. The rooms were very small too. Parking was very limited. The one thing that upset us is we had the "do not disturb" sign on the door handle and after a day of snowboarding, we came back to the room and someone from the staff had entered the room and replaced the curtains on both windows. The original curtains were a bright yellow and the replacements were a charcoal gray, so it was obvious to us. We do not understand why it was so important for them to do that during our stay instead of after we checked out, but also why they ignored the do not disturb sign...? We would only stay here again as a last resort.
Steve
2025 年 3 月に 3 泊滞在