The gentleman who checked me in was courteous, polite, and professional. We were just passing through needing a place to sleep & shower on our way to Orlando, Fl. This place was nasty. Our room had broken fixtures, ie. Lights, coat rack, patched holes in the wall, odor of smoke & alcohol. The bathroom door made an extremely loud squeaking noise! We were also uncomfortable with activity outside the hotel. If we weren’t so tired we would have moved on! I checked for bugs & it was bug free- slept & got out of there!