Prompt and efficient check
Good location and entrance and grounds impressive
Room was very cold on arrival We used the supplementary heater but it took a long time to warm the room
Towel rail not working (room 57 )
No view from this room
Woken by noisy people at 2.30!( not the hotels fault)
Tea and biscuits in room good
No hanging space in room ( coat hooks) ok for us - only staying one night - but difficult if staying for a few days
Did not eat at hotel - we were visiting relatives
Will probably stay again for short visits
Gillian
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Michael
2024 年 12 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleasant one night stay, great food, great staff
Michael
2024 年 12 月に 1 泊滞在
4/10 (不満)
Gail
2024 年 12 月 1 日
This hotel is very dated, and definitely needs an upgrade in the very tired rooms.
Gail
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Carol
2024 年 11 月 29 日
良かった点 : 清潔度、スタッフとサービス
Carol
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
NICHOLAS
2024 年 10 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
NICHOLAS
2024 年 10 月に 1 泊滞在
6/10 (普通)
Sean
2024 年 10 月 11 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Sean
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Roger
2024 年 10 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very pleased with my stay. I will come back again.
Roger
2024 年 10 月に 1 泊滞在
6/10 (普通)
Terry's
カップルで旅行
2024 年 10 月 8 日
良かった点 : スタッフとサービス
The bathroom was in poor condition. Shower was useless. Hand rail in bath/shower was rusty and had sharp rusty part too. Room wasn't very clean and the headboards were very loose. There was an ironing board but no iron. Cupboard drawers were dirty. You couldn't put clothes in them.
On arrival i was told that it was room only, not bes and breakfast. I could have swore i looked for and booked bed and breakfast. The guy on reception wasn't very helpful. I think he was tired. We did pay fir breakfast but it wasn't great. Need a better way of keeping the food warm.
Generally the staff were lovely and helpful. Don't think i would stay there again though.
Terry's
2024 年 9 月に 3 泊滞在
10/10 (非常に良い)
Matt
2024 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like and old castle! Loved it!
Matt
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Lynsay
カップルで旅行
2024 年 9 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a lovely lovely stay.
The staff were excellent and the hotel is very charming and full of character.
Seems as though the hotel is going through a refurb and bedrooms are dated however I feel the price reflects that and the rooms are still very clean.
Lynsay
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
David
2024 年 9 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay at The Hollinhouse Hotel was good apart from a noisy generator that went on early hours of morning. Staff very friendly the room very comfortable and breakfast was very generous.
The Hotel prouds itself in high Victorian Gothic architecture which has been wonderfully preserved.
David
2024 年 9 月に 2 泊滞在
6/10 (普通)
Carolann
2024 年 9 月 18 日
The check in facility wasn't great. I got overcharged and I’m still waiting for some money back.Telephone enquiries were dreadful. Beautiful scenery, very clean room. Very tasty breakfast.
Carolann
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Richard Jackson
グループ旅行
2024 年 9 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent food !
Richard Jackson
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Rachel
2024 年 9 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rachel
2024 年 9 月に 1 泊滞在
4/10 (不満)
Rob
2024 年 9 月 10 日
良かった点 : 清潔度
Rob
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
James
2024 年 9 月 8 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here for one night. Upon check-in the outside / entrance way / downstairs all looked wonderful so we were excited to see our room. Our room was a massive disappointment. Window facing onto the backend of the building, view of a flat roof. Only one plug socket we could find (?), bedside lamps broken, dated decor and furniture, didn’t seem cleaned properly. We did find a beetle/bug in the room but hoping that was a one off from outside as we didn’t see any more. Poorly soundproofed - could hear everything from adjacent rooms and the corridor. We were out for most of the evening and only got back at 1am so didn’t want to cause disruption by complaining or requesting a room change, however we both firmly agreed we would not return again. Couldn’t give this feedback in person as there was no-one manning the desk upon check-out time!
On one positive breakfast was very decent for £8 each.
So much potential as the outside of the building is lovely and surrounding area. I bet some rooms have wonderful views, but not room 39! What a shame overall.
James
2024 年 9 月に 1 泊滞在
6/10 (普通)
Mark
家族旅行
2024 年 9 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Stay was for wedding but room was dusty and bed old and noisy . Breakfast was good . Bath was slippery no mat in the bath .
Mark
2024 年 8 月に 2 泊滞在
8/10 (良い)
Peter
2024 年 9 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value for money. Character house with a pleasant seating area at the front. Nice to have free parking these days.
Peter
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Martin
出張
2024 年 8 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Superb place to stay, highly recommend, also great food.
Martin
2024 年 8 月に 4 泊滞在
10/10 (非常に良い)
Paul
2024 年 8 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Paul
2024 年 8 月に 1 泊滞在
8/10 (良い)
Jeannie
カップルで旅行
2024 年 8 月 25 日
良かった点 : 清潔度、施設のコンディションと設備
Great location nice hotel but could do with freshening up
Jeannie
2024 年 8 月に 1 泊滞在
6/10 (普通)
Samantha
家族旅行
2024 年 8 月 25 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Staff amazing, shame about the room!
The front exterior and restaurant was beautiful. The staff were really nice. Unfortunately our room smelt, was dated and we were kept awake by people talking till 3am and dog barking.