The reception was lovely friendly staff, the bar and restaurants looked beautiful.
The room we stayed in the Brooke suit, very big and huge lovely windows but however, it was old and dated, thread bear carpets, the couch had also seen better days and the curtains were very very faded. The four poster bed has lost two of its posts, there were stains on the walls, also mould and staines on the ceiling where at some point it leaked. The bathroom was lovely and great shower and bath, but the cracked sink and mould again let it down. The bed was very comfy and towels and linen were clean.
We had breakfast included and it also was a little disappointing felt we were at a budget hotel nothing jumped out typical help yourself breakfast but not a wide selection, and the two restaurants staff seemed to be other wise occupied and not approachable.
For what you expect and pay for a fancy hotel it missed the mark and it’s a shame it could be such a lovely place just needs TLC.