Oue room was not properlycleaned ,dusty behind the folded towels,and some white residue.our room's comforter had red big spots on it we changed to a 2nd room which had smoking smell( i have asthma so started breathing heavy Finaly the third room was ok.By than it was late night..( we do have a video of the first room,which we showed it to the night manager.After we came home we try to contect expedia, ( as per night managers advice)they hever got back to us.Expedia is not helpful at all,i will never use expedia from now onwards.we are seniors and no one can help us
dineshchandra
2024 年 12 月に 1 泊滞在
8/10 (良い)
Janet
2024 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Janet
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Arnisa
ペット同伴の旅行
2024 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff , and check-in was great. I wanted to especially point out Shirley and Lonna. They were both professional, friendly and insightful as I pulled in on a foggy snowy night. Thank you all for welcoming me and my pup.
Arnisa
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Chad
出張
2024 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place for the money. Convenient to I-81
Chad
2024 年 12 月に 1 泊滞在
6/10 (普通)
mary
2024 年 12 月 13 日
mary
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Vivian
2024 年 12 月 13 日
Vivian
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
maria
2024 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay as always. Breakfast was wonderful!
maria
2024 年 11 月に 3 泊滞在
6/10 (普通)
Diane、Huntersville
2024 年 11 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The first room was dirty. They moved us to a suite which was better.
Diane
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Patricia
2024 年 11 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient, safe area, clean room, welcoming desk clerk. A definite do again.
Patricia
2024 年 11 月に 1 泊滞在
8/10 (良い)
Carlene
2024 年 11 月 17 日
良かった点 : 清潔度、スタッフとサービス
Property is a little outdated but clean and comfortable. Miriam at the Front Desk was very pleasant and helpful.
Carlene
2024 年 11 月に 1 泊滞在
8/10 (良い)
Laura
2024 年 11 月 15 日
良かった点 : 清潔度、スタッフとサービス
Clean rooms but the walls are a bit thin and we heard our neighbor having an online meeting. Good place for a stop on the road. Good value.
Laura
2024 年 11 月に 1 泊滞在
6/10 (普通)
kevin
2024 年 11 月 14 日
kevin
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Alexis
家族旅行
2024 年 11 月 11 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thin walls - could hear literally everything. A broken tv that the staff left instructions to fix. Breakfast was gross. Room not very clean.
Alexis
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Kenneth
2024 年 11 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value and accept pets
Kenneth
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Vishal
小さなお子様連れの家族旅行
2024 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel for great price. Breakfast was good too.
Vishal
2024 年 11 月に 1 泊滞在
6/10 (普通)
Christina
2024 年 10 月 28 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Staff was very friendly. Hotel is conveniently located off the hwy, and near many fast food options. Ample parking. My only gripe would be cleanliness. It is a pet friendly hotel, so you can see pet hairs on furniture and in the bathrooom. I stayed at this hotel for a few nights each week for a few weeks, and during my last stay, i had to change rooms because i noticed several bites all over my legs and ankles. After looking around, i found a flea inside the sheets.
Christina
2024 年 10 月に 4 泊滞在
10/10 (非常に良い)
Katherine、Jamesville
2024 年 10 月 21 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Katherine
2024 年 10 月に 2 泊滞在
8/10 (良い)
David
ペット同伴の旅行, カップルで旅行
2024 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy checking in and out.
They provide us with a great room which we shared with out dog
David
2024 年 10 月に 1 泊滞在
6/10 (普通)
Mikhail
2024 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mikhail
2024 年 10 月に 1 泊滞在
8/10 (良い)
Thomas
出張
2024 年 10 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
property looked to be well kept, only problem i had was no orange juice for breakfast - that section of the dispenser was broken. rooms were nice - no issues.
Thomas
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Thomas、Olney
2024 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
quite and clean, with a good breakfast
Thomas
2024 年 10 月に 1 泊滞在
6/10 (普通)
tanya
カップルで旅行
2024 年 10 月 12 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
I looked for a room on Expedia. It said there were 4 rooms available with two queen beds. I walked into the desk and the clerk said they were sold out with no rooms available. So I went outside and reserved on Expedia since I realized the clerk may not be able to see Expedia rooms as available rooms. When I went back into the hotel the reservation had gone through but she said the only rooms they had were pet friendly. She would not upgrade me to a king bed room. So we took the pet friendly room with the accompanying odor. PET FRIENDLY was NOT in Expedia’s room description.
When a lady came in after me she said she was given a king bed room but she needed a pet friendly room, so the clerk switched her to a pet friendly room. I found this inconsistent with the clerk telling us she had no rooms when I first arrived since she found one for that lady that had not been reserved for her.
The room had a pet odor. (I am not intolerant to pets, I have always had dogs and cats.) The carpet needed a good cleaning to remove the pet stains and probably that’s where the odor was from. The bathroom floor had too many quick mop ups and needs a good scrubbing. Between the tiles and the corners were very dirty.
The linens were clean and the bed was comfortable. Just an average room that needs a deep clean.
I never would choose a pet friendly room and felt let down by Expedia and confused by the inconsistency of information by the clerk.