i did not like the rectangle toilet. i did not like the sink drain. it drains slow. there is no way to close it or open it. also the constant fan going in the bathroom. i think its decor is beautiful.
ELIZABETH
2025 年 4 月に 5 泊滞在
10/10 (非常に良い)
Maira
2025 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Maira
2025 年 4 月に 2 泊滞在
4/10 (不満)
Gino
出張
2025 年 4 月 21 日
気になった点 : 設備とサービス
The property just opened and front desk staff is poorly trained. The Bar and Lounge staff was very nice so that was the only bright spot of the stay. I was there for four nights and they never cleaned my room….
They also charge $100 per night for incidentals and I never used any of the services, especially the morning breakfast that was poorly executed from what the pictures show on their site.
Gino
2025 年 4 月に 4 泊滞在
6/10 (普通)
David
2025 年 4 月 21 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Hotel itself is generally fine but services can be a little lacking. The front desk informed me that self parking has no in-and-out privilege and only valet parking would have such privilege. This turned out to be completely untrue based on the parking attendant. During the stay, it was unclear whether the breakfast was included and upon requesting for a coffee, I was promptly handed a bill along with the coffee without having ever been informed that there would be a charge. Finally, at checkout, I only realized that I was charged for valet every day when I asked if there are charges. The front desk was just going to charge me and let me walk out the door. It is also the case that I never ever used valet parking so these were false charges that the front desk had to verify with valet to help clear the final charges. These made for a very unpleasant experience.
David
2025 年 4 月に 3 泊滞在
8/10 (良い)
Jeffrey
2025 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean room.
Jeffrey
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
julie
カップルで旅行
2025 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff were AMAZING!!!!
julie
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Chris
2025 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Its just a nice clean area . Well maintained and safe . Its close to the Rose Bowl .
Chris
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Lena、Irvine
2025 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brand new hotel at a great location.
One entrance on Colorado Boulevard
(with a doorman), and the
main entrance/valet parking in the rear.
The room was very quiet and the bed extremely comfortable with great pillows.
Friendly staff.
Lena
2025 年 4 月に 1 泊滞在
8/10 (良い)
Micah
2025 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall the stay was good. The $30 breakfast was very unreasonable considering the available items.
Micah
2025 年 4 月に 4 泊滞在
10/10 (非常に良い)
Peter
2025 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
Peter
2025 年 4 月に 2 泊滞在
8/10 (良い)
Derek
出張, 家族旅行
2025 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
$30 a day for valet parking is expensive for this level of property. If we would have known we would of chosen another location.
Derek
2025 年 4 月に 3 泊滞在
8/10 (良い)
Jeffrey、San Marcos
カップルで旅行
2025 年 4 月 11 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property is very stylish and the location is great! We stayed here after only the 10th day they’ve been open, so it’s understandable that there are a few hiccups. Our thermostat didn’t work properly, so they put us in another room, which didn’t have the amenities I selected the room for. A little more customer service training could have averted most of it not all of the handling of the situation . No more details, but I would likely stay there again after they have a chance to work out the kinks.
Jeffrey
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Tina
2025 年 4 月 10 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Tina
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Samantha
グループ旅行
2025 年 4 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service! Besides the clean rooms and common areas, all staff were so nice and helpful.
Samantha
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Christina
カップルで旅行
2025 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay. All the staff was very kind and helpful. Pasadena is a great city and we were able to walk to many restaurants.