4/10 (不満)
John Carter、new york
2025 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
There is no one at reception almost ever. They are trying to make it completely automated but there are flaws in their system so things inevitably go wrong. People get locked out because there's no one to oversee visitors, especially at night. People then lean on the doorbell all night which was just outside my room so I was continually woken up by that. There is no one to oversee checkout in the early morning so if you have an early flight you won't get your security deposit back unless you work out a special arrangement. The back door blind didn't stay down so I had no privacy. The halogen lamps in the room were blinding so I could not read or work at my computer comfortably. (All they need to do was provide a decent desk lamp or a bedside lamp for reading). Oh! And their wi-fi was down 2 days out of five! I could go on and on about how bad it was. I will say that the person who was in charge did everything he could to fix the problems, but the hotel itself is a complete disorganized mess so there was only so much he could do.
John Carter
2025 年 1 月に 5 泊滞在