I stayed at the Europa for one night to attend a formal Christmas party. The staff were very friendly and welcoming, and they let me check in a little earlier than the 3pm check in time. I stayed in a single room on the ground floor which was clean and had everything you would expect considering the price of the room (kettle, tea, coffee, towels, USB sockets, electric heater etc). The room was warm enough but, more compact than i expected and getting ready (hair, make-up etc) without a dressing table or a half length mirror was a little difficult! Overall, it was a pleasant hotel and i would definitely stay there again.