We were placed in the basement and when we got there mold was on the ceiling and there was no working WiFi. In addition, a dehumidifier was running (assuming because of the mold). We booked another place to stay for the night because the front desk was closed. In the morning we went back and explained the situation. The lady said “oh yeah we’ve had problems with this room when it rains” why would we be placed in it then I asked? They had no other room to move us to so I requested a full refund and left.
宿泊されたお客様
2020 年 2 月に 3 泊滞在
8/10 (良い)
Onur
2020 年 2 月 18 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Konaklamanız zemin kat altında olduğu için biraz sıkıntı yaşadık. Havalandırma yetersizdi. Personel ve lokasyon açısından ise gayet iyiydi.
Onur
2020 年 2 月に 4 泊滞在
8/10 (良い)
Olivier
2020 年 2 月 18 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Decent stay
I have stayed here before love the location. The rooms are nice and clean with nice amenities. Has some issues with power took a day to resolve, also the WiFi has issues but that was resolved by the following day as well. None the less a lovely place to stay. Modern and well kept. Very Close to Earls Court tube, plenty of restaurants and shops nearby. Pharmacies and markets all within 3 minute walk.
Olivier
2020 年 2 月に 3 泊滞在
8/10 (良い)
Esthon
出張
2020 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good place to stay!
You need to call if you're going to check-in at night.
Esthon
2020 年 2 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2020 年 2 月 10 日
宿泊されたお客様
2020 年 2 月に 4 泊滞在
10/10 (非常に良い)
Ian
出張
2020 年 2 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and Modern
Very nice stay - clean and modern. Will return
Ian
2020 年 1 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 1 月 30 日
宿泊されたお客様
2020 年 1 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 9 日
宿泊されたお客様
2019 年 12 月に 6 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La amabilidad del administrador. No encontrabamos la dirección y el fue por nosotros. En general todo muy bien
宿泊されたお客様
2020 年 1 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2020 年 1 月 7 日
気になった点 : スタッフとサービス
The hotel cancelled my reservation saying that they could not charge my credit card. However, my bank informed me that there's no problem with the card I used to guarantee the booking. We arrived at the hotel on 31 December 2019 at around 10 pm only to be told that our reservation had been cancelled and there was no more room available! I had never had any problems with Hotels.com and this is really terrible! Aw were told to leave the hotel reception by 11 pm and we were left in the cold night with no place to stay! As a result, we also missed the fire works in London, something which we had been looking forward to for almost 6 months!!!!
宿泊されたお客様
2019 年 12 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
出張, 家族旅行
2019 年 9 月 27 日
良かった点 : 清潔度
Mr Dimitri the Manager was exceptional he solved all my issues and was always there for me. I also like the room. I feel service of the room could be a little more
宿泊されたお客様
2019 年 9 月に 4 泊滞在
10/10 (非常に良い)
Sergio、Carlsbad, California
カップルで旅行
2019 年 9 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dimitri the hotel manager gave us the best personal attention, he is definitely passionate about good human relations.
Sergio
2019 年 9 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Il ragazzo che ci ha accolto e che gestisce la struttura molto gentile
宿泊されたお客様
2019 年 8 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was great, close to tube station and restaurants. Room was clean and comfortable
And had everything we needed. Staff was friendly and helpful. Flat could have had better lighting in bathroom.
宿泊されたお客様
2019 年 8 月に 3 泊滞在
6/10 (普通)
jose
2019 年 7 月 21 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
NO AC
NO AC. 2 rooms, near by the subway station, friendly check in. This is more of a apartment building than a hotel or even a hostel. somewhat dirty. There were a couple of half drank bottles of water left in the fridge. I'm guessing from previous guests.
jose
2019 年 7 月に 2 泊滞在
8/10 (良い)
monica、Sverige
2019 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Boende i mysiga kvarter
Området var mycket mysigt. Boendet var bra och personalen trevlig. Belysningen i rummen var det enda dåliga med bara en stark lampa i taket.
monica
2019 年 2 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Upgraded to a one bedroomed apartment which was lovely. Room was clean and owners/manager had seemed to think about everything including supplying tea/coffee sachets, towels, hairdryer and an iron!!!
Shower needed some attention but the Manager said he would report it to maintenance and thanked us for telling him.
宿泊されたお客様
2019 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 2 月に 4 泊滞在
8/10 (良い)
Nigel
2019 年 1 月 17 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Room for improvement.
Very friendly welcome and helpful greeting.
The room was comfortable enough but my only pointers would be:
The shower hose was absolutely filthy
There’s 2 light settings. Full on and full on. There’s no lamp so you either sit in the dark or sit with 6 blinding spot lights turned on.
The insulation’s not brilliant so when you turn the TV off you can hear lots of other people moving about in halls and other rooms
Nigel
2019 年 1 月に 1 泊滞在
10/10 (非常に良い)
Olivier
2019 年 1 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean and nice
Lovely room reminds you of a small studio home. Clean, the gentleman that welcomed me as very helpful. Was there for quick modeling gig and he made my stay feel very personal. Area is great. Very close to Earls Court tube. Would recommend !
Olivier
2018 年 12 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
小さなお子様連れの家族旅行
2019 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is one the best ones we've stayed in in London. It is clean and all essentials are provided. The service, especially by the reception lady named Shantel, is exceptional! We'll definitely come back and choose this property again (if available). So glad I booked this.
宿泊されたお客様
2019 年 1 月に 1 泊滞在
10/10 (非常に良い)
Russell
2018 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value Kensington/Chelsea
I booked this room for my wife, she was staying alone in London. The room was bright and clean. The location is in a safe area and the location is fantastic. Mr Anand was very helpful, he assisted my wife with everything. The laundry and kitchenette makes this studio apartment a great value.