6/10 (普通)
Paula C.
2024 年 12 月 3 日
良かった点 : 清潔度
Great house - horrible service!
House was great! Beautiful views, just enough room for the family. Great location. Everything you need in the kitchen. Beds were adequate & plenty of games, puzzles & movies. Beaches a few minutes drive away & one walking distance but you have to go down & back up some steep stairs. Very clean & beds were made with matching linens. They even left a turkey pan with a list of the stores & a note saying Happy Thanksgiving. Really nice touch!
However, Vacasa did not resolve the first two issues we had even after multiple times contacting them:
1. No internet/cable.
2. Exterior downstairs motion lights did not work which was a safety issue.
The issues below we did not report to Vacasa since they didn't do anything about the first two:
3. Freezer was leaking water into the fridge & ruined some food.
4. Dryer will only dry partial loads at a time. Washer was great!
5. We cleaned up lots of dog poop from the previous renters.
6. Bathtub does not drain very well.
7. Parking - there are only two vehicles allowed. (we had family come from three states & had to park one car offsite & check on it/move it daily)
8. Bedroom blinds do not cover the entire window. I could look through the crack & see what wine they were drinking in the house next door.
Overall great house! Too bad the company managing it is so horrible.
Paula C.
2024 年 11 月に 4 泊滞在