2/10 (非常に不満)
Dharmesh P.
2024 年 4 月 27 日
Kauai - Outrigger property
The property owner/manager has done any communication, checkin was very difficult since no one could get in touch with property manager. Incorrect room position, we booked ocean front and it was given other side with no view. We have to clean our own trash, really after paying more money than regular hotel. We checked the actual resort correct rates and they were 30% less with absolutely no service. I would recommend everyone not to use this service. Very unhappy and no communication. We were even treated differently at the front desk too but the GM of the resort and property was very helpful and supportive.
Dharmesh P.
2024 年 4 月に 2 泊滞在