リエン チー ホテル

"It’s in the middle of old quarter and very accessible to everywhere, the staffs are very friendly and welcoming."

"海外旅行が久し振りの母に楽しんでもらう為、 ロッテホテルハノイを選びました。景色、朝食がとても良く安心して旅行出来ました。"

"日本人の旅行者であれば、特に不自由なく過ごせるでしょう。部屋のお湯が出るまで時間がかかりますが、大浴場は問題なく過ごせます。"

"3月13日から17日まで、エグゼクティブルームにお世話になりました。部屋は、清潔で、スタッフも親切、丁寧に対応してくれます。冷蔵庫の中の飲み物は、全て無料。ビール、コーラ、オレンジジュース、トニックウォーターなどがあります。無料ペットボトル水も1人1日2本用意されています。シーツなどのリネン類、タオルは希望すれば、毎日交換できます。エグゼクティブラウンジを利用出来、飲み物サービスや時間帯により軽食、ミニケーキを食べられます。ラウンジのスタッフが、様々なサービスを案内してくれます。スパでのマッサージを受ける時間がありませんでしたが、サウナとシャワーを使いました。時間が重なって、自室のシャワーが使えない時に便利です。朝食は、日本食から洋食、ベトナム食も揃い、特にセルフサービスで、バインミーを作る楽しみは皆様にもお勧めです。また、ツアーの女性方では、化粧や着替える時間を短縮することが出来て、助かった模様です。"

"The staff was very polite and pleasant."

"スタッフの対応は非常に素晴らしいです。また、ホテルのロケーションも観光に最適な場所です。 部屋の快適さも問題ないです。 選択に間違いのない宿です。"

"The hotel was located in the heart of the city, within walking distance of the night market. Hotel had a tranquil passage leading to the lobby, offering a peaceful escape from the city's noise. The lobby was spacious and inviting, with elegant Chinoiserie-style decor and marble accents throughout, creating a relaxing atmosphere. The welcome tea offered at check-in was delicious! As a hotel that opened after the pandemic, everything was modern, impeccably clean, and comfortable. The room had adjustable lighting and a foot lamp for convenience. I stayed on the 9th floor and was treated to a breathtaking panoramic view of the Old Quarter. Even from the bathtub, I could enjoy the cityscape! Breakfast had a wide variety of options, and the selection of fruits changed every few days. There was also freshly squeezed juice available. The front desk staff and service were great. Specially, Leah's service was excellent. She quickly provided the information I needed or looked it up for me, also assisted with placing orders from outside shops and arranged a late checkout for my late-night flight. The level of attention to detail and professionalism truly reflected a five-star hotel experience, making me feel at ease. I would love to stay here again on my next visit!"

"I stayed at this hotel for seven days for a "workation". Since I had to work remotely for my job in Japan, I wanted to be particular about my room. The first room I was assigned had a view of the lake, but it was partially obstructed by the walls of other rooms, which was a bit disappointing. So, I decided to ask the hotel staff if I could switch to a room with a wider view of the lake. They kindly accommodated my request by the afternoon of the same day. Later, the manager even called to check on my stay, which made me feel well taken care of. The hotel's breakfast and restaurant were excellent. I also ordered in-room dining several times, and both the delivery timing and the quality of the food were impeccable, making for a very satisfying experience. I would love to stay here again next year."

"Hotel staff members, especially, Mr. Mike was great along with Mr. Alex. They were too kind when I got trouble. XIN cam on to them. "