I didn't stay. When I arrived at the hotel, at 11:00 pm, they had no clean rooms available and told me that it would be at least 40 minutes to have one cleaned. I attempted to cancel the reservation through Hotels.com, but they said I had to do it at the hotel, which cost me additional time. The hotel said they wouldn't charge me. Still waiting to see if they tried.
Brian
2017 年 9 月に 1 泊滞在
6/10 (普通)
Teresa
2017 年 9 月 13 日
良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Teresa
2017 年 9 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 9 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible, sorry to say...
Honestly, it was a terrible place in every way. I wouldn;t recommend it to anyone. The only reason we stayed is because the hurricane was upon us and there were no hotels available either direction for miles.
宿泊されたお客様
2017 年 9 月に 1 泊滞在
2/10 (非常に不満)
Doc、Florida
2017 年 9 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worse condition ever
This hotel should not be on Expedia. Trash behind and under furniture. Gob's of gum stuck to furniture. The only sink plugged and vomit looking stuff floating in it. DON'T go here!
Doc
2017 年 9 月に 1 泊滞在
6/10 (普通)
Kristie
2017 年 9 月 9 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
scary, but nice owner!
The rooms at this motel were not ready to be used at all. The motel itself was just bought and in HUGE disrepair. But being a hurricane evacuate, the owner let us stay in a room despite the appearance and remodeling needing done. The motel kinda reminded me of a horror movie set. The poor owner was so gracious though. I really hope she can get it all set up after this us all over.
Kristie
2017 年 9 月に 1 泊滞在
4/10 (不満)
RAM
2017 年 8 月 23 日
気になった点 : 客室の快適度
Poor experience.
On a warm summer night, the room was like an oven. It seemed to have its own source of heat though I was able to isolate that source. The walls, bed, TV stand were all warm and, even with the fairly new air-conditioner working well, it took over 4 hours to cool the room down. Completely bizarre.
RAM
2017 年 8 月に 1 泊滞在
8/10 (良い)
david
2017 年 8 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel friendly and helpful the only problem was the elevator needed servicing
david
2017 年 8 月に 1 泊滞在
2/10 (非常に不満)
Ernesto、miami
2017 年 7 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Never again
Worst place I've ever been. I can't describe with words my experience. I needed to stop to take few hours of sleep i made the worst decision by staying here. Dark, dangerous, dirty, old, keep adding all the adjectives you want. I used and entire spray of air refreshener inside the room and still smelled crap. I left few hours later.
Ernesto
2017 年 6 月に 1 泊滞在
2/10 (非常に不満)
Joy
2017 年 2 月 19 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad experience
We had to change rooms 2 times. Once because the key cards would never work then the second time because the room had not been cleaned. The bedding was nasty and the tub still had dirt and hair it. Very bad experience. Will not be back.
Joy
2/10 (非常に不満)
erica、Florida
2016 年 11 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
They don't want business
I booked from my phone while traveling on Expedia and received a text confirmation.
My 3 children (13, 8 and a newborn) and I (a woman) showed up at 1am exhausted & ready to sleep. The parking lot was clean and only had 2-3 cars. No one was at the front desk & the lobby was locked. I rang the bells on both doors, patiently, at first. Then I called the phone number on the handwritten sign for customer service 3 times. I even resorted to honking my car horn. No one ever answered. The should have received my confirmation hours earlier from Expedia.
I had to find a place for my family to sleep, so I had to drive further and spend more money (since I had already paid thru Expedia) to get some sleep. Sleeping in their parking lot was not much of an option.
Never again will I waste my time in Lennox, GA. Experiences like this are why people don't want to stay at the smaller independently owned businesses.
And there's stinky animal feces under the A/C unit by one of the lobby doors.
erica
4/10 (不満)
David
2016 年 11 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
really really bad
They left the key on the desk nobody there for two days office locked up pool locked and no breakfast like they said they have. If I had to stay there again I will stay in my truck at the rest area up the road. Clothes in the floor food in the refer dirty floors
David
2/10 (非常に不満)
Cynthia
2016 年 11 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
LENOX INN In Lenox GA is a total disaster! DONT GO
We didnt no one was there!! We were stranded with a 7 year old and no were to stay. One abandon car in parking lot. Lights on Vacancy sign flashing but everything locked and no one would answer the phone. Hotels.com relocated us for one night but we needed to and could not find another for the next night. Never book with Lenox Inn. in Lenox GA.
Cynthia
4/10 (不満)
宿泊されたお客様
2016 年 9 月 27 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The room was filthy. Barely any hot water. This hotel needs a lot of work and updates. Everything was in really bad shape. The chair had rips in the material. The shower had not been cleaned. Floor was not vacumed. The place was filthy. There was a cigarette burn in the comforter. The breakfast was a joke. They only had bear claws, and mine was molded.
宿泊されたお客様
6/10 (普通)
Tazzy
2016 年 6 月 7 日
良かった点 : スタッフとサービス
Cost effective
The staff were nice and welcoming. Check in went very smoothly. The room was warm upon arrival but reasonably clean. The only negative was a cloth that had been left over the shower curtain rod and not removed by housekeeping when cleaning the room. It was a good stay for a great price. The bed was comfortable.