I stayed there 3-17-25 for one night for work purposes. I left the next day and had accidentally left my laptop there. The staff had found it and when I called, they had it safe and sound. The general manager Jeff personally took it to the post office and mailed it to me. The whole time, he was comforting, assuring me he had it taken care of and he wouldn’t accept pay from me for delivery charges. He made a potential horrible experience a wonderful one and thanks to him and his staff, Hampton Inn has a customer for life! Jeff, you need to teach a class on customer service because you are indeed an expert at it! Thank you sir!
Michael
2025 年 3 月に 1 泊滞在
8/10 (良い)
Alan
家族旅行
2025 年 3 月 16 日
良かった点 : 清潔度、施設のコンディションと設備
The staff was great. Room was smallish and halls sometimes messy. Basically positive.
Alan
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
Eileen
2025 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is right next to a railroad track. Even with our room on the opposite side of the hotel, we heard trains all night long.
Eileen
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Debra
2025 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, great staff, good location.
Debra
2025 年 3 月に 3 泊滞在
6/10 (普通)
Molly
家族旅行
2025 年 3 月 3 日
気になった点 : 設備とサービス
Just ok. Our room didn’t have a mini fridge or a microwave and the heat/ac did not seem to work properly. The room was clean for the most part. We were also on the side by the train tracks which are very close to the hotel.
Molly
2025 年 2 月に 3 泊滞在
10/10 (非常に良い)
Jenna
家族旅行
2025 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, can't beat it! Try the bakery across the street and the coffee shop in town. Room was pretty small compared to normal. Breakfast was excellent. Water pressure in the shower was outstanding. Right next to the train tracks and very loud if you're a light sleeper. Would book again if in Burlington!
Jenna
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Melissa
2024 年 12 月 22 日
Melissa
2024 年 11 月に 4 泊滞在
6/10 (普通)
Marco
カップルで旅行
2024 年 12 月 3 日
良かった点 : スタッフとサービス
Outdated rooms, needs updating.
Marco
2024 年 11 月に 1 泊滞在
6/10 (普通)
Margaret
家族旅行
2024 年 11 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We lived everything about our room, breakfast and the very kind staff. However, we were disturbed by loud neighbors-not unruly, but they could be heard through the wall talking in medium loud conversation. We tried knocking to no avail, and hesitated to report it as we weren’t sure which room it was coming from. Wondering if a reminder of quiet hours could be given at checkout and the check in texts could be sent at 10pm reminding people of quiet hours.
Margaret
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Russell
2024 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A rather small room, but was truly all we needed.
Staff and cleanliness were top notch.
Just grabbed a danish and coffee from the breakfast buffet… but it looked very nice!!
Russell
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Autumn
2024 年 9 月 22 日
Autumn
2024 年 9 月に 1 泊滞在
6/10 (普通)
Cameron
2024 年 9 月 8 日
Cameron
2024 年 8 月に 2 泊滞在
4/10 (不満)
Brian
2024 年 9 月 2 日
気になった点 : 清潔度
Floor in room where sticky . Nasty. Tiny rooms
Brian
2024 年 8 月に 2 泊滞在
10/10 (非常に良い)
Azam
出張
2024 年 8 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I recently stayed at this hotel and had a wonderful experience thanks to the exceptional service provided by the manager, Jessica Tawwater. From the moment I arrived, Jessica was professional, friendly, and incredibly helpful. Her attention to detail and dedication to ensuring my stay was comfortable did not go unnoticed. I truly appreciate her efforts in making my stay memorable. I highly recommend this hotel and commend Jessica for her outstanding hospitality
Azam
2024 年 7 月に 1 泊滞在
2/10 (非常に不満)
Silvia Juliana
2024 年 8 月 4 日
気になった点 : 清潔度
Silvia Juliana
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Eileen
2024 年 8 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I love this property simply because it’s neat and clean. And close to my daughter - she lives in Burlington. Also I lived in Burlington for awhile and love the area. Thank you to the staff for the comfortable surroundings and the quiet.
Eileen
2024 年 7 月に 7 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2024 年 7 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst stay
Was put in the “dog” room that smelled like urine and wet dog. Room was also extremely loud. Didn’t sleep the first night. Asked to be moved to quiter room and was told management that I was lying. Manager then came to the room and heard the room. She transferred me to a room that was fight next to a train track. Got no sleep the second night. Both workers have no business working in customer service.
宿泊されたお客様
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
Kim
家族旅行
2024 年 7 月 25 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice stay
Very friendly staff. Room was clean and comfortable bed. Easy to get to location. Kitchen staff was over the top incredible person.
Kim
2024 年 7 月に 3 泊滞在
6/10 (普通)
Dulcy
カップルで旅行
2024 年 7 月 21 日
良かった点 : 施設のコンディションと設備
Friendly people, good lo action, but needs an update. Towels are thin, no mini fridge in eoom
Dulcy
2024 年 7 月に 3 泊滞在
8/10 (良い)
Mary
2024 年 7 月 8 日
良かった点 : スタッフとサービス、客室の快適度
Comfortable
We stayed a couple of nights and traveled over to Lake Geneva.
Mary
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
Melanne
カップルで旅行
2024 年 7 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The dislikes of the hotel or minor and probably just personal opinion so I’m not going to address those.
Expedia however is a different story. When we got to our hotel room on July 4, they did not have our reservation for that night. Wen had originally made reservations for the nights of the fifth and sixth. About a month ago we updated our reservations to include the night at the fourth. Expedia $100 on probably just because it was a holiday so they were trying to charge us 250 some dollars for the night of the fourth. When we got there they didn’t have any reservations for us the night of 7/4/24. And it turns out as I previously stated they added $100 on for whatever reason. The clerk working in the front desk did have a room available and charged us $148 versus 250 something. I will be addressing my concerns with Expedia shortly. The stay at the hotel was fine I have no real concerns/complaints.
Melanne
2024 年 7 月に 3 泊滞在
10/10 (非常に良い)
Beth
2024 年 7 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beth
2024 年 7 月に 2 泊滞在
6/10 (普通)
Shawn
家族旅行
2024 年 4 月 28 日
良かった点 : スタッフとサービス
Good location, pool
Room was pretty old. Carpet was sticky and the toilet paper dispensers were coming out of the drywall. Room walls were paper thin and you could hear the room next to you talking in normal voices.
Shawn
2024 年 4 月に 1 泊滞在
6/10 (普通)
Anthony
出張
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Train woke me up a couple times a night. Everything else was good, but I will not be back because of the train.