ラグーナ ヒルズのアパートスタイルホテル

「This rental property was better than described. Awesome 2 bedroom suite with one having a king bed and the other two fulls.」

「The property was as described. Location was excellent. Service was friendly and accommodating. The room was spacious and very clean. Our unit had a great view of the ocean and was close to one of the pools on property. Communication with the property manager before checking in was easy and efficient. We were incredibly happy with the entire process, the property, and the experience. We would certainly book again.」

「Rental was exactly as described and great location!」

「We had some issues first night we arrived. We were in an a handicap room and not sure why, room was dirty (floors unvacuumed, because of handicap room doors to bathroom and living room slid open and my daughter and my husband got locked in the bathroom and the people above us were banging until almost 1:00 AM. We addressed with Nick at front desk in the morning and I asked to move rooms and while we were out for the day he personally moved us to the top floor in a regular room. It was clean and...

「This was an absolutely terrible experience. The property owner was completely unresponsive day of booking leaving us stranded with nowhere to go when we arrived. He never got us the check in details, and customer service was atrocious. Finally, 4 hours after the time we were supposed to check in we gave up and booked a hotel that cost us an additional $500.00 from what the booking was supposed to be. I would highly discourage anyone from booking this property or even using this platform. The...