2/10 (非常に不満)
Lisa F.
2024 年 6 月 24 日
気になった点 : 清潔度
Brady Bunch House Letdown
Confirmed reservations and received codes for entry the night before reservation. Friend drove 800 miles, we go to check in around 5:30 pm tho check in is at 3 p. We believed we had the whole house, tho we pulled up to two old cars parked in the middle of the drive, we see people looking out the window at us, we go to use the code provided for the side door per pictures & there were two code boxes. It was starting to rain and we tried the code on both keypads. Neither allowed us access. We thought we'd go knock on the front door where we saw someone, but I also tried calling the number provided in our instructions and the number was a non working number. So I messaged the owner thru Vrbo. No response and with that decided if this person saw us. Knows we tried to get in and couldn't then why would they be honest enough to open the door. We noticed a window air conditioner hanging out a window & the neighbors houses were all mansions and well kept. This looked like the Brady Bunch house and likely the neighborhood eye sore. To stay out of the rain we got back in the car and finally the owner responded thru Vrbo that he misunderstood our reservation to be that day and the house wasn't ready. (We had gotten confirmation the day before and it was two hours after check in). The owner said the pool had just been shocked bc of algae and if we could just go elsewhere for the night and they'd give me a discount for the day. I want a FULL REFUND NOW!
Lisa F.
2024 年 6 月に 4 泊滞在