The hotel is splendid , the service very average and anti professional ,
When i arrived the check in was not available , and it was already 230 pm , i came back at 4 30 , still not available . they gave us a room finally at 530 , and upgraded it . however , i wanted a tea at the bar , and they said it was not possible as they were preparing the new year eve dinner.
the check out was more silly . first they said they were not paid fo the booking , and then after i called hotels.com , they said it was identified . no apologies .
the lady who checked us in said the breakfast was the following rate : buy 1 get one free , but at check out, it was not available , so had to pay all ,