No one was at reception desk at the time of check-in (1600-1800). No one picked up the phone listed at the notice board. We only managed to check in after 1.5hrs in the cold Tokyo evening after getting the locals to try to contact the hotel. Room condition was bad. There was left over food in the fridge and the bedsheets looked soiled. Hotel does not respond to emails or phone.
weng foo
2019 年 12 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2019 年 11 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked nth
宿泊されたお客様
2019 年 11 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 11 月 6 日
宿泊されたお客様
2019 年 11 月に 1 泊滞在
10/10 (非常に良い)
yu jin
2019 年 10 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
여기 숙소 너무 좋아요. 단독 아파트 같은 느낌~
친절의 메일이 와서 답을 보냈는데 호텔스닷컴 시스템에서 차단되었네요. 교토역에서 비교적 멀지만 2인에 좋은 방을 주셨고 취사시설이 다 있어서 정말 현지인이 된듯한 편안함을 느꼈어요. 주택가 가운데에 있어서 엄청 조용하고 주변에 맛집이나 마트는 비교적 적어서 아쉬웠지만 리셉션 직원이 워낙 유창한 영어를 하시고 친절하고 웃어주셔서 참 마음 편하게 2박 묵고 갔어요. 다시 기회가 되면 여기에 묵고싶어요. 교토 5번 갔는데 참 좋은 여행이었어요~
yu jin
2019 年 10 月に 2 泊滞在
10/10 (非常に良い)
JONG KUK
2019 年 10 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
JONG KUK
2019 年 10 月に 4 泊滞在
10/10 (非常に良い)
Mads Emil
グループ旅行
2019 年 10 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Value for money
Har nu prøvet OYO 2 forskellige steder, og det er virkelig value for money. Vil gerne anbefale OYO, fordi det er så billigt, og man får et dejligt stort værelse.
Mads Emil
2019 年 9 月に 2 泊滞在
10/10 (非常に良い)
Daniel、Bremen
出張, グループ旅行
2019 年 10 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr gute Anbindung. Wirklich grosse Apartments. Balkon. Fahrräder. Schnelles Internet.
Daniel
2019 年 9 月に 4 泊滞在
10/10 (非常に良い)
CHIH-CHENG
2019 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
經濟實惠
CHIH-CHENG
2019 年 9 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
很推,下次依然會考慮
除了交通較不方便以外,其他的狀況都很好
宿泊されたお客様
2019 年 9 月に 2 泊滞在
10/10 (非常に良い)
Sheila
2019 年 9 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel. Great value
Accomodation was excellent. Great facilities having your own washing machine , fridge freezer, kettle, microwave and hob. Check in time is a bit tight (4pm-6pm), but we got there around 2pm and they let us have the room. If you do arrive late there are lockers outside the hotel with room numbers on. You should have received an email before hand with your room number and locker keycode. Inside the locker will be the key to open the front door and your room). Don't try walking with cases from station. Its a long walk (about 25 minutes , but only 850 yen by taxi). Staff are very helpful and even phoned for a taxi for us on the last day. I needed help to work out how to put on the a.c. and water heater. Everything is of course written in Japanese. What could be done is instructions written in English in a booklet for those who arrive after reception is closed. This is a really good find. We had 6 nights here out of 19 days in Japan and its been the cheapest and one of the best places we have stayed in.
Sheila
2019 年 9 月に 6 泊滞在
2/10 (非常に不満)
Titus
2019 年 9 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very bad
It is very far away from the station. We walked more than half and hour from Kyoto station. The description in the information is misleading. The information show that check-in upto 23:00. We arrive after 6pm, however, there was no one answer telephone all the time, no password provided in advance for enter the hotel. Finally, we could not get in and no assistance, no one answer the telephone!!! With all the stuff and all family members already tired after long trip but can not get it. We had to seek another hotel at a very panic situation. Hope there is a refund!!
Titus
2019 年 8 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 9 月 4 日
宿泊されたお客様
2019 年 8 月に 2 泊滞在
4/10 (不満)
Maria Rowena
2019 年 8 月 16 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、客室の快適度
Not so good because of the mosquitoes in the room and bed bugs