My husband and I travel a lot and this was by far the BEST hotel experience we have ever had!! The manager, Ryo, was so incredibly helpful and kind!! When we arrived, our bags were brought to our room and then Ryo accompanied us to our room (king suite) where he explained everything about the room and the surrounding area. He gave us printed descriptions of area restaurants and even made reservations for us (which was appreciated since we speak NO Japanese!)
Any time we needed anything, he was more than happy to accommodate us. When my husband mentioned that he appreciated the whisky in the refrigerator (Maker's Mark I believe), the next day there were SIX little bottles (shot size) instead of the customary two. We also loved that there was complimentary soda, beer and water provided and restocked every day.
As for the room itself, it was WONDERFUL! We had a kitchen, living room area, king bed and a HUGE bathroom with a sunken tub. There was also a separate room for our son where they prepared a futon for him. The floor was covered in tatami mats and it was separated from the main room with shoji screens. Our son absolutely LOVED it!!
If our journeys ever take us back to Kyoto, the ONLY hotel I would consider is Hotel Muso!