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"Everything else about the property is fine... but the onsen was patronized by local customers with full body tattoos. We were not comfortable with that."

"Superb hospitality from the owner and his team. Breakfast on both days were delicious. If you arrive by train, private transport to the property may be arranged. We shared a room for 4pax with a private toilet. Wash basins with a water dispenser was communal. It was a very special experience for us. Loved the natural setting of the onsen. "

"This hotel surpassed expectations from a service and amenities standpoint. It was easy to find and there were plenty of dining options nearby. We had a family of 6 split into 2 rooms and they were kind enough to provide 2 rooms that were beside each other for us. "

"This hotel has its own onsen and we loved it. We all were given traditional Japanese robes to wear throughout the hotel (in the dining room as well) and that was really nice. The staff were amazing and patient. "

"Wonderfully designed hotel in the middle of beautiful Narai. Excellent food and helpful staff. The only difficulty was finding my room after dinner!"

"Breakfast is fabulous."

"Toilet is too small. My pee is out of target."

"The guesthouse was absolutely gorgeous and in a stunning part of Japan. We rented a car in Matsumoto and used the guesthouse as a base for visiting Kamikochi. The hotel is bright and cheery. The rooms are a generous size. The futons comfortable. Perhaps the best thing of all was the private onsen. The dining options around are a little limited- very few are open at night. There are more soba lunch options but we were out walking. We went to both Abbey Road and Springbank which were fine. "

"For the price i was very satisfied."