Unbelievable. When I arrived at the address, the hotel simply didn't exist. This is not a review of the Hotel Club Neni, but of Hotels.com, which left me in a highly vulnerable situation during my trip, consuming hours that were planned for my leisure.
CARLOS E
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Ayse
出張
2024 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス
Ayse
2024 年 3 月に 1 泊滞在
8/10 (良い)
HERSHEY MEE
2024 年 5 月 25 日
良かった点 : スタッフとサービス、設備とサービス
Very helpful staff. The room is big and beautiful, with a very good sea view from the balcony; however, the toilet needs extra fixing as it always floods because there is no proper drainage.
The pool is not available. The terrace can be a great place to relax if tables and chairs are placed there with umbrellas and lights, as well as hanging outdoor plants and decorative materials.
HERSHEY MEE
2024 年 5 月に 2 泊滞在
4/10 (不満)
Nour
2023 年 9 月 15 日
Nour
2023 年 9 月に 4 泊滞在
2/10 (非常に不満)
Nikolas
カップルで旅行
2023 年 8 月 9 日
気になった点 : 清潔度、スタッフとサービス
The room was not cleaned. There were ants and mosquitos inside. Somebody shaved in the sink and all hair were there, rubbish bin was full in the bathroom. In the reception they did not communicate in English and it was quite hard to explain something.
The worst part was the owner who contacted us to cancel our booking due to fact, that hotel is under reconstruction... during the highest season peak of course. I did not believe a word and I did not cancel my booking, although owner was still making up new stories. I suppose that because I booked the room in advance, it was slightly cheaper but the owner wanted to re-rent the room with the highest possible profit. He was even making stories about how the person which rents this hotel from him does not communicate and many other lies. At the end there was no reconstruction, but it was really paint to try to deal with this scammer or to search for another accommodation in such a short notice.
Otherwise place itself considering the price was not bad. Little pool was usually empty and nice to chill after having swim in the sea.