Property is not well maintained. Everything is older and rusty in the rooms. Nice location.
Debabrata
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Julian
カップルで旅行
2024 年 10 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Checked us in several hour’s early. Very friendly staff. Great chicken wings!!
Julian
2024 年 10 月に 3 泊滞在
10/10 (非常に良い)
Aniruddha
家族旅行
2024 年 8 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
True value for money
Aniruddha
2024 年 8 月に 2 泊滞在
8/10 (良い)
Chul Min
出張
2024 年 6 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Chul Min
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
vilas
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stay at Novotel was good. Staff very supportive
vilas
8/10 (良い)
sreya
2024 年 5 月 6 日
sreya
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Deovbrath
2024 年 4 月 13 日
Deovbrath
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Kyle
出張, 家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again.
Kyle
2024 年 3 月に 4 泊滞在
6/10 (普通)
akta
家族旅行
2024 年 4 月 2 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
akta
2024 年 3 月に 1 泊滞在
4/10 (不満)
Agnimitro
小さなお子様連れの家族旅行
2024 年 3 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed here for 3 nights with two toddlers. Do not at all recommend if you are staying with families particularly small children. The hotel had banquets, fashion shows and marriage parties going on evert day, the noise was unbearable throughout the day. You could hear rock music and Bollywood music from the 12th floor late at night. Repeated complaints had no avail as they simply say it's a private function and they can't do anything. Basically they will neglect guests for cheap banquets. Housekeeping was almost non-existent. Asked for teaspoons (from IRD and HK) for my kid who needed medication to be fed by spoon but never received them. Was given the explanation that only disposable stirrers are provided. Rooms are small for a hotel of this stature and bathroom floors have very slippery wall tiles, who puts wall tiles on floor in a hotel is beyond my comprehension. My kid slipped and got his head. We asked for an anti skid pad and was told they don't have any. Seemed they don't even know what it is. There were couples of questionable nature frequenting the rooms, like those that you see in hourly rate kind of hotels. If you know I mean avoid this hotel at all costs if you are traveling with family. The only positives was our housekeeping staff Momin who did a decent job of cleaning the room, they should hire more staff like him who genuinely care for the guests. Breakfast is limited and not worth the price. There are much better options for your money.
Agnimitro
10/10 (非常に良い)
Ranit
2024 年 2 月 23 日
良かった点 : 清潔度
Decorative and clean
Ranit
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly Recommend
Concierge service was excellent. Nice to be located next to shopping mall within walking distance.
Nice coffee shop downstairs with excellent pastries! :)
宿泊されたお客様
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Rohit
2024 年 1 月 16 日
Rohit
2024 年 1 月に 1 泊滞在
8/10 (良い)
Malay
家族旅行
2024 年 1 月 6 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Comfortable stay
Had booked multiple rooms with family. Good hotel, comfortable rooms. Staff polite and very obliging. However, on several occasions the room service and requests took a long time to be fulfilled and at times not fulfilled at all. Breakfast was very good, but the live action items were very slow and once again on several occasions our orders did not come through and had to be chased a few times.
Overall a comfortable and good stay. Management should work on looking at speeding up some service requests.
Malay
2023 年 12 月に 2 泊滞在
2/10 (非常に不満)
Malini
家族旅行
2024 年 1 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We made a reservation for 12 nights sight unseen. Unfortunately we had to check out after the first night because of overwhelming smell of pesticide that irritated our lungs, loud music late into the night and during the day. They are listed as offering a full kitchen, however, in reality what you get is a kitchenette with a tiny refrigerator.
We made the mistake of paying them in advance sight unseen. They declined to issue a refund.
Malini
2023 年 12 月に 12 泊滞在
8/10 (良い)
Arnab、Fremont
2023 年 12 月 31 日
Arnab
2023 年 12 月に 3 泊滞在
10/10 (非常に良い)
Sushanto
2023 年 12 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sushanto
2023 年 12 月に 2 泊滞在
8/10 (良い)
Dr. Vibhuti
小さなお子様連れの家族旅行
2023 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dr. Vibhuti
2023 年 12 月に 1 泊滞在
8/10 (良い)
Hafiz
家族旅行
2023 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good hotel away from busting city of Kolkata
Very good hotel, very friendly staff, very clean throughout, check-in and check-out was easy, room was good, enough toiletries in the bathroom.
But the hotel authority needs to accommodate more seats around the reception areas, lots of people came early check-in, so not enough available seats around or occupied by other customers. People either standing or roaming around the coffee shop.