Very satisfied with our 9days' stay.
1. Clean,spacious room with furniture
2. Friendly staff, quick response. very smooth in everything
3. Cozy house-restaurant,which serves a beautiful american breakfast
Our 2nd visit to Lanna, as we enjoyed it so much on our 1st visit, which was for a special occasion. I notified them in advance it was for a special occasion and there was no additional touches added in the room and no mention of being a returning couple. On checking in we found the room to be rather dated as such, with the walls all scuffed, the sofa with stains on it and in general just required being freshened up to a better standard. During our stay there was constant wirk going on right at the pool area for the whole 5 nights we stayed there, which was unfortunate as there was constant noise and mess in and around the complex. Hot water and water supply in general was constantly off and we couldnt even get a shower some days, due to working on a leak somewhere in the system. As for outside, workmen were working on a new Water Well and there was constant drilling and digging ongoing and the muddy water was running freely down the street and your feet and footware got covered in it everyday. At the pool we had people in the swimming pool with bottles of beer and glasses walking around in their hands and even smoking cigarettes in the pool!. We raised this with the Manageress who spoke to the individuals and the minute she left, they just continued again doing the same and their language was absolutely terrible, shouting and swearing continously. This caused several people to leave the pool area as they had children and obviously felt uncomfortable.
GARY
2024 年 3 月に 5 泊滞在
4/10 (不満)
Tiffiny
2024 年 3 月 17 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Tiffiny
2024 年 3 月に 2 泊滞在
6/10 (普通)
Nkiru
カップルで旅行
2024 年 3 月 8 日
良かった点 : 清潔度
It’s is beautifully decorated and right as you walk in, reception smells so good. The staff were generally friendly and willing to help. I liked the size of the hotel…not too small and not a giant resort either. It was my fiancé’s birthday during our stay and they had the bed decorated and birthday cake waiting for us..very thoughtful!
The hotel was not too far of a walk (about 10mins) from the main strip so that was also convenient.
Now for the cons…they need to change the beds asap! The 2 nights we stayed there were the most uncomfortable nights I’ve experienced in a long time and during our whole Thailand trip. Hard as a rock and just plain bad. For how much (which was a lot!) they charged for their food and drinks, it was severely underwhelming and they got my fiancé’s food orders wrong every time. You’re much better off walk down the street to street vendors or other restaurants along the stripe, which was what we did. Finally, the security deposit. It’s wild that the security deposit was 5,000bht which was way more than the much nicer hotel we had stayed in Bangkok. For 2 nights, that’s a whole lot to demand. Definitely needs to be reviewed.
Overall, it was a decent stay but will definitely go for another location the next time we visit Thailand / Samui.
Nkiru
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Kari
2024 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kari
2024 年 2 月に 21 泊滞在
10/10 (非常に良い)
Francois
カップルで旅行
2024 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel très propre et calme , personnel très souriant, qualité des déjeuner très bien
Francois
2024 年 2 月に 14 泊滞在
10/10 (非常に良い)
Julia
カップルで旅行
2024 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles war wunderbar. Die Kommunikation lief reibungslos, es wurde uns sogar für früh morgens ein Transfer organisiert. Die Einrichtung ist sehr modern und der Pool ein Traum. Das Personal ist sehr freundlich und zuvorkommend. Lediglich die Betten etwas hart. Dennoch das beste Hotel in dem wir auf unserer Rundreise waren. Klare Empfehlung!!
Julia
10/10 (非常に良い)
Trina
グループ旅行
2024 年 2 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel has a boutique spa feel. The moment you walk into the main area you feel relaxed. The pool was amazing with great floating chairs. The yoga class and massages were amazing. The rooms were clean and modern with a great terrace overlooking the pool. The room was a bit small with the bed being almost up against the wall with no night stands. The bathroom door was strange and was glass with a hole for the handle and had a big gap around it so there wasn’t much privacy for the bathroom. I liked the fact there was a little kitchenette in the room though. The hotel is a bit remote and not very close to restaurants or shopping. It is about a 1 km walk to the village and beach. The staff are very accommodating and friendly. We also loved the breakfast which had menu options as well as a buffet. Overall we had a great stay.