The five of us stayed for two nights across 3 rooms. the rooms were very clean and quiet. The staff at the hotel are very friendly and polite and always willing to help.
Martin
2024 年 2 月に 2 泊滞在
4/10 (不満)
Unhappy
カップルで旅行
2019 年 4 月 12 日
気になった点 : 清潔度、スタッフとサービス
The rooftop breakfast was nice and ceiling shower in the bathroom was nice touch. Was disappointed that the bed clothes didn't get changed, new toilet paper was not added when the rolls run out, the bathroom towel mat was not changed. The room was also infested with mosquitoes which made sleeping almost impossible a couple of the nights. We were also asked for the keys to the room on two separate occasions from the reception staff on the grounds that if we wanted our room cleaned, even though the cleaning staff had keys and had cleaned our room on the previous days. I would never stay in this hotel again and would not recommend it for anyone.
Unhappy
2019 年 3 月に 7 泊滞在
6/10 (普通)
宿泊されたお客様
2018 年 3 月 9 日
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Great location, large rooms, housekeeping could be better, scratchy sheets, AC and wifi is sporadic. Breakfast on the rooftop was nice but food quality was poor.
宿泊されたお客様
2018 年 3 月に 1 泊滞在
6/10 (普通)
Venu、Toronto, Canada
2018 年 1 月 26 日
okay to stay. Crowded surroundings
Hotel is an old establishment. Parking is difficult. No drive in access to the hotel.
Courteous staff and refreshing set up for breakfast on the roof top. Can't justify any comparison to four star hotels in the city. can't give more than a 2 star rating.
Certainly, the staff do try their best in offering their services. That is the most comforting part of the stay.
Venu
2018 年 1 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 12 月 31 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2017 年 12 月に 1 泊滞在
8/10 (良い)
Graham
2017 年 2 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff were very helpful. Great location to explore fort kochi on foot . Very quiet and peaceful area . Good restaurants in the area.
We really enjoyed Fusion Bay. Food in hotel good.
Graham
10/10 (非常に良い)
Amrit、London
2015 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brilliant
I loved this place, we arrived late and the staff still put together a small meal plate even though it was 11 pm for us as we had been travelling all day with no dinner. The hotel location is great and so beautiful inside as well as a real bargin!
Amrit
10/10 (非常に良い)
deb、sarasota, florida
2015 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
convenient and comfortable
walkable to attractions, attentive staff, noce rooftop breakfast, comfortable room...recommend!
deb
10/10 (非常に良い)
Michael、Malaysia
2015 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Charming boutique hotel in the heart of Fort Kochi
This was our first trip to India and we are so glad we stayed at Arches Hotel. The staff was extremely friendly and helpful. The location of the hotel is right in the center of Fort Kochi area and within minutes walk to the Chinese fishing nets and beach area. There are many small eateries surrounding the hotel as well as shops selling clothing, handicrafts, spices and books. There are a few foreign exchange centers also with good rates.
The hotel itself is very clean and the room is very comfortable. Hot showers and cold AC makes a big difference when you are coming back sweaty and hot from walking around town. The breakfast is delicious and you can order eggs or enjoy the daily dosa or appam breakfast with fruits, cereals and bread among the selection.
If you need help getting some things like medicine or fruits, the staff will go out of their way to help you get it. Also they can arrange tours and taxis to airports.
Michael
4/10 (不満)
宿泊されたお客様
2015 年 5 月 6 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Good situation, not clean enough, poor breakfas
The hotel and the rooms are nice. The personal is friendly. But the floor of our room was dirty, full of dust and hair from other people. The breakfast selection was poor.
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2015 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasant stay
Our stay was pleasant. Will go back if opportunity arises.
宿泊されたお客様
10/10 (非常に良い)
Gloria、North Carolina
2015 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Restful Stay
Hotel Arches is a small, but beautiful, boutique hotel with a great location for walking tours of Fort Cochin, massages, cooking classes, and Kathakali performances. Our visit was during low season, so it seemed quiet and peaceful for a comfortable stay.
Gloria
6/10 (普通)
Glen、London
2015 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very welcoming
Very helpful and friendly staff - only disappointment for us was the breakfast which was a little underwhelming.
Glen
8/10 (良い)
Penny、Edmonton, Canada
2015 年 1 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best location
This hotel is in a great location for Fort Kochi, restaurants and shops and sites in walking distance. Staff were very friendly and accommodating.
Penny
10/10 (非常に良い)
Suneel、SFO
2014 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice, comfortable hotel
Very friendly & helpful staff
Suneel
6/10 (普通)
michael、Australia
2014 年 12 月 2 日
Good price
small hotel but comfortable the food on the roof top restaurant pretty pathetic mainly catering for European taste breakfast was ok as long as you order any thing special the day before front desk very helpful enjoyed our stay lots of shops around good spot overall for price better food around the area and lots of mosquitos
michael
8/10 (良い)
Boots、Delhi
2014 年 10 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cruiser, comfy, safe
Middle of fort area, old but nice hotel. Standard indian Hiram bathroom. Good hot water. Good is ok, not great. Staff mostly friendly, especially management. Nice rooftop breakfast.
Boots
4/10 (不満)
宿泊されたお客様
2014 年 4 月 24 日
気になった点 : 施設のコンディションと設備、客室の快適度
pricey but not up to standard
minimal service. they say yes for everything but cannot deliver
宿泊されたお客様
10/10 (非常に良い)
Don、Australia
2014 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel
Very pleasant hotel with large rooms, friendly staff and good facilities. We were upgraded to the hotel suite which was a large, well-appointed very comfortable room. The hotel is very well located near to the historic area of the Chinese fish nets and walking distance to restaurants, bars, craft and art shops etc. Staff were helpful and friendly. Indian style breakfast on the top floor was very good.
Don
8/10 (良い)
Aftab、London
2014 年 2 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good location for sightseeing. Very friendly service both at the reception-being welcomed by garland was a first- as well as Rooom Service and the Restaurant. Good breakfast choice, which was included in price. Good alcarte menu too. On the whole a very good value for money. Definitely will recommend.
Aftab
8/10 (良い)
T、USA
2014 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel in a great location
Lovely, quaint hotel in the heart of Fort Cochin. Walking distance from most places you'll want to visit. Friendly staff, nice rooms.
T
8/10 (良い)
Alex、München
2014 年 1 月 8 日
良かった点 : スタッフとサービス、施設のコンディションと設備
nettes Hotel
Schönes Hotel in sehr zentraler aber dennoch ruhiger Lage. Gutes Frühstück, nette Mitarbeiter. Leider konnte man die Klimaanlage nicht regulieren, entweder an oder aus.
Alex
10/10 (非常に良い)
Sulo、Malaysia
2014 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gorgeous hotel
Lovely hotel with great food. Very aesthetic. I will definitely come back and stay for a longer period. Great location less than 5 minutes walking distance from Fort Cochin the nerve centre of all happenings.
Sulo
10/10 (非常に良い)
meridien、NY
2013 年 12 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved it
Booked a room last minute, was surprised at the hotel. It was decorated nicely, the staff were all very kind (except for the server during breakfast; he was a little cold.) There was a huge thunderstorm and the power went out all over the neighborhood but it came back on after a few seconds at the hotel; I'm guessing they have a generator. All in all, I'd definitely stay there again.
meridien
10/10 (非常に良い)
Karen、Yorkshire
2013 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good Hotel
Lovely hotel with European standard cleanliness. We had a delux double room. The bed was very comfortable and nearer a Superking in size. The Wifi worked very well in the room. And the continental breakfast in the rooftop restaurant was also very good. The staff were very helpful and organised trips and taxis. It might be worth knowing the taxi to the airport booked thru the hotel was cheaper than the advertised fare around town.