Don't book here!!! It's a scam!!!! The hotel is LITERALLY shut down!!!!
We got here for our reservation on Sept 22, 2024 to find a shut down hotel! We had to pay TRIPLE the price elsewhere because the hotel AND Expedia never contacted us!
And Expedia is refusing to reimburse us for the room that was triple the price!
Absolutely ridiculous and disgusting customer service!
Jennifer
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Thomas
家族旅行
2024 年 7 月 14 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Feel ripped off
This place was awful and a pit. Undergoing renovation which should have been disclosed by Hotels.com. No signage on building, no pool, no restaurant, no breakfast which was supposed to be included. Full price charged. Place was dirty. Should not be listed on Hotals.com in this condition. Feel ripped off.
Thomas
2024 年 7 月に 1 泊滞在
8/10 (良い)
Michael
2024 年 7 月 12 日
Michael
2024 年 7 月に 4 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2024 年 6 月 30 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
CLARION INN
The gentleman at the front desk was very polite and informative. They were under construction, but there was no hot water. The room was very dirty. looked like bug feces on the lamp. Something orangish red in the bathtub, popcorn ceiling was falling into the floor, a big white stain on the chair. Most amenities such as the pool and bar was closed due to construction and we weren’t given a heads up. We got our refund fairly fast and had to find a different hotel
宿泊されたお客様
2024 年 6 月に 2 泊滞在
2/10 (非常に不満)
Marchere
ペット同伴の旅行, 家族旅行
2024 年 6 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was disgusting our room had cockroaches..property is having some kind of repairs done so you were able to dine or swim or even drink the water from the fountains or sinks nor were you able to sleep because repairs were being done so it was noisy
Marchere
2024 年 6 月に 4 泊滞在
2/10 (非常に不満)
Charles
2024 年 6 月 23 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Under reconstruction
Hotel is under reconstruction. No breakfast (muffins), No tv, replaced but no remote so not able to use, no ice machines, room had just the basics, not able to connect any devices as there were no USB connections. Staff were helpful and friendly, but the construction should have been disclosed before accepting the reservatioon.
Charles
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Phillip
出張
2024 年 6 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Phillip
2024 年 6 月に 2 泊滞在
4/10 (不満)
Amanda
グループ旅行
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
It would have been better if i was told about the construction that they had going on. I got woke up at 9 am to a jackhammer above my room. They did change my room but eventually the workers were abouve that room later that day and i work graveyard so i was very tired.
Amanda
2024 年 5 月に 2 泊滞在
8/10 (良い)
Katheryne
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Katheryne
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Norm
家族旅行
2024 年 5 月 22 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disgusting!!!
Place is disgusting. Dirty, smelly, and had a ghetto electric stove in the room sitting on the carpet with exposed wiring connected to another wire that went under the carpet. Unbelievable.
Norm
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Sherman
小さなお子様連れの家族旅行
2024 年 5 月 14 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room nothing like the picture. I was highly disappointed. The guy also told us there was breakfast served. When we got up the next morning we were told differently.. I guess maybe we chose a bad time to come during renovations being made.. they needa shut it on down til everything is complete smh
Sherman
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
James
家族旅行
2024 年 5 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clarion Hotel in Knoxville should not be listed
Worst experience in all of my hotel stays. Hotel was rated over 7 and it should be a negative 100. The hotel was dilapidated, super dirty, under construction, filthy dry wall dust. Rooms were disgusting.
James
2024 年 5 月に 1 泊滞在
4/10 (不満)
Dana
2024 年 5 月 11 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This hotel is under construction and we were told this at check in and that many amenities were unavailable. But we were fine with that because we just needed a place to stay after a concert. However it was old, dirty, and smelled bad. Breakfast was just cereal and muffins because “the area flooded yesterday”. One of my top priorities for a hotel stay is breakfast so this was very inconvenient and disappointing. The employees were really nice but it was not worth the cost. I know construction is difficult but they may want to temporarily close or greatly reduced the fee.
Dana
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Regina Williford
2024 年 5 月 11 日
良かった点 : 清潔度、客室の快適度
Regina Williford
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Rhett
家族旅行
2024 年 5 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property does not need to be open or on Orbitz, It's a homeless camp under construction. I have pictures and can't get the smell out of my clothes for the 20 minutes I was there. Will be requesting a refund.
Rhett
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Autumn
家族旅行
2024 年 5 月 11 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I booked this property because it was highly rated, just to get there and see that its under construction. Our room has trash all heside the fridge, chipped paint, tv doesnt work and bathroom has running water. Bathroom Also looks like black mold on the wall. Very disappointed
Autumn
2024 年 5 月に 1 泊滞在
4/10 (不満)
Presley
2024 年 5 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Didn’t know about the construction until we were there and all other hotels booked. Very loud and started at 7 am
Presley
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Matthew
カップルで旅行
2024 年 5 月 8 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room smelled musty and aged and likely had never been restored to a "non-smoking" room after many years of smoking. Significant mold around the shower surround and tube. Dirt in the corners of the bathroom. Countertops were separating from the wall and the backsplashes were separated from the counter (like counter was falling down). Paint and drywall missing from the ceiling in the bathroom and bed area. Carpet was soiled. Television reception on any channel was poor. It was not obvious the linens had been changed from the previous occupant. We requested another room and were told there were no others that would be better in the hotel. The rooms being renovated were on levels 2 and 3 where construction was supposedly ongoing.
Matthew
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Sharon
出張
2024 年 5 月 7 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just don’t stay here
First, the hotel was under construction which I didn’t know about when booking. Not really an issue except not having ice. All of the other services were shut down also, but no ice?? The main problem was with the room. It was absolutely disgusting. Filthy with crumbs and dirt everywhere. The sink was still running with it being off so we asked if we could switch rooms. They said it was at full capacity but didn’t even offer to try to fix it. We had to stuff a washcloth in the drain to dull the noise. I wouldn’t have even stayed there but because I already prepaid there were no refund. It was a complete dump and not worth the $141 I paid.
Sharon
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Maria、Kyles Ford
家族旅行
2024 年 5 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was very nasty and not suitable to stay in. I understand that you understand renovations but you not be open to the public in these conditions
Maria
2024 年 5 月に 1 泊滞在
4/10 (不満)
Martha
2024 年 5 月 2 日
気になった点 : 清潔度、施設のコンディションと設備
Martha
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Bruce
2024 年 4 月 19 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
We did not stay. Reported to be under renovation, the room we were assigned was rundown and, though likely clean, unpleasant looking and had an odor. We would have been one of only a couple people staying there.
Bruce
2024 年 4 月に 1 泊滞在
8/10 (良い)
Stephen
2024 年 4 月 15 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hard to describe
The hotel was under complete restoration and it showed.
There was only one way to enter and leave. Thankfully we were only passing through for the night. I will say the bed was comfortable and the shower had good pressure. If I had not already made on-line reservations and paid in advance, we would have never stayed here. The lobby ceiling was leaking with buckets catching the water as you walked in. As for TV we were only able to get a few channels. The interaction with the staff was pleasant.
Stephen
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Eileen
2024 年 4 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Eileen
2024 年 3 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2024 年 3 月 26 日
良かった点 : 客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Choose another place
Room had many drywall patches and several damaged areas. Hot water in shower did not work